Remote Work. Some travel to Office Location in Conway Required.

Primary Responsibilities are to Monitor Intake flow via Dahsboard, perform phone assesments and make referrals to in house physicians to assess qualification for admission.

This position will provide as a resource to handle overflow intake referrals to ensure loss of referals is minimilized.

Regulatory Requirements:

Current state Registered Nurse Licensure; LPN Licensure with college level reading and comprehension, writing and mathematic skills; basic knowledge of, and skills in applying principles of, abnormal psychology and mental health problems; familiarity with psychological, sociological and medical terminologies; skills in analyzing and evaluating information; problem-solving skills; excellent oral communication skills; legible handwriting; ability to concentrate on tasks and meet deadlines; ability to confidentially maintain all information; basic data entry skills preferred, including some experience using computer; organization and time management skills, skills in dealing courteously with the public and individuals within the organization; crisis management skills; persuasive skills with prospective patients and family members who demonstrate denial or resistance to treatment, within context of appropriate clinical interventions

Customer Service:

1. Communicates unit rules and policies clearly to patients and patient’s family.
2. Supports organization’s customer service philosophy.
3. Responds to customers’ requests in a timely, accurate manner.
4. Provides patients, families, and visitors with accurate, complete information.

Supports facility internal external customer service standards.

EEO Statement

Cedar Creek Hospital is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries, including Cedar Creek Hospital, are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and Cedar Creek Hospital, our Human Resources department is here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Customer Service:

1. Communicates unit rules and policies clearly to patients and patient’s family.
2. Supports organization’s customer service philosophy.
3. Responds to customers’ requests in a timely, accurate manner.
4. Provides patients, families, and visitors with accurate, complete information.

Supports facility internal external customer service standards.

EEO Statement

Cedar Creek Hospital is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries, including Cedar Creek Hospital, are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and Cedar Creek Hospital, our Human Resources department is here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Remote Work. Some travel to Office Location in Conway Required.

Primary Responsibilities are to Monitor Intake flow via Dahsboard, perform phone assesments and make referrals to in house physicians to assess qualification for admission.

This position will provide as a resource to handle overflow intake referrals to ensure loss of referals is minimilized.

Regulatory Requirements:

Current state Registered Nurse Licensure; LPN Licensure with college level reading and comprehension, writing and mathematic skills; basic knowledge of, and skills in applying principles of, abnormal psychology and mental health problems; familiarity with psychological, sociological and medical terminologies; skills in analyzing and evaluating information; problem-solving skills; excellent oral communication skills; legible handwriting; ability to concentrate on tasks and meet deadlines; ability to confidentially maintain all information; basic data entry skills preferred, including some experience using computer; organization and time management skills, skills in dealing courteously with the public and individuals within the organization; crisis management skills; persuasive skills with prospective patients and family members who demonstrate denial or resistance to treatment, within context of appropriate clinical interventions