Make a difference in this rewarding career opportunity

Provincial Centralized Screening (PCS) provides 24/7 access to caring, professional staff dedicated to ensuring BC’s vulnerable children, youth and families are connected to the services and supports they need. The objectives of PCS are to: meet the needs of children and families in the screening process; improve consistency and efficiency of screening across the province; expand the screening function to provide 24/7 coverage; and, free up time for teams to use their resources for community and family-based services.

Reporting to the Business Innovation Manager, the Business Application Analyst works on a high-performing, collaborative, and multi-disciplinary team of professionals. The team is responsible for the design, development, implementation, and ongoing enhancement and maintenance of business applications and operational requirements to meet PCS’s current and future needs.

The Business Application Analyst primarily supports this work by leading the workforce management of PCS staff in a complex, 24/7 operation, encompassing multiple worksites. This will be achieved by working with multiple business applications, collaborating with staff, interpreting legislation, and liaising with managers and directors.

Job Requirements:

• Post-secondary education in a field related to business operations (e.g., human resources, information management/technology, office administration, business administration, public administration). An equivalent combination of education and experience may be considered.
• Minimum one-year experience using Microsoft Office (i.e., Word, Excel, PowerPoint, Outlook, SharePoint, Teams, etc.) in an office or administrative setting.
• Experience working with business applications including user support, data analysis, data integrity, administrative functions, troubleshooting and user acceptance testing.
  

Preference may be given to applicants with any of the following:

• Experience with shift scheduling in a complex environment (e.g., contact centre, multi-shift operation, virtual and physical office settings, service delivery operation, unionized organization).
• Experience interpreting legislation, policies, and procedure pertaining to a business (e.g., HR legislation, collective agreements, labour laws, technology policies, contract interpretation, etc.)
• Experience using the applications/software such as: PeopleSoft (CHIPS), Teleopti WFM, Time and Leave (TALM), other Human Resource Information Management Systems (HRIMS).
  

Provisos /Willingness statement(s)

• Must be willing to work a variety of shifts which may include evenings and weekends.
  

For questions regarding this position, please contact anna.aroutiounian@gov.bc.ca

About this Position:
Flexible work options are available; this position may be able to work up to 3 days at home per week subject to an approved telework agreement.
This position has a rotating schedule of 4 days on/3 days off.
This position can be based out of any of the location(s) listed above.
An eligibility list may be established to fill future temporary and permanent vacancies.

Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.