• Job Description

  Req#: 1064680

  The next exciting step in your administrative career!
  
  The Corporate Issues and Client Relations Branch supports the delivery of provincial health care services that meet patient care quality guidelines. The branch monitors quality assurance in the system through guidance and support from legislation, including the Patient Care Quality Review Boards Act, the Public Health Act, and the Residents’ Bill of Rights.
  
  In this role you will investigate patient care complaints, identify issues, analyze information, and prepare recommendations that contribute to improvements in health care delivery, including the mental health and addictions system.
  
  Job Requirements:

  • Bachelor’s degree in public or health Science Administration, or a related field plus 1 year of *recent, related experience; OR
  • Diploma in Public or Health Science Administration or a related field plus 3 years of *recent, related experience; OR
  • Certificate or coursework in Public or Health Science Administration or a related field plus 4 years of *recent, related experience; OR
  • No degree and a minimum of 5 years of *recent, related experience.

  
  *Recent, related experience must include all of the following:

  • Experience responding to service issues and recommending remedial measures.
  • Experience in a client environment.
  • Experience in researching, writing, and providing correspondence.

  
  Preference may be given to applicants with the following:

  • Experience with mental health and addictions.

  
  Willingness Statement:

  • This position includes regular/frequent exposure to difficult and sometimes disturbing information involving health related adverse events impacting a range of populations. You must be able to work in this type of environment.

  
  For questions regarding this position, please contact jacquelynn.bragg@gov.bc.ca.
  
  About this Position:
  2 Positions available.
  These are temporary opportunities until 04/29/2024.
  A permanent appointment may result from these temporary appointments.
  An eligibility list may be established to fill future temporary and permanent vacancies.
  Flexible work options are available; these positions may be able to work 3 or more days at home per week subject to an approved telework agreement.
  Employees of the BC Public Service must be located in BC at the time of employment.
  
  Working for the BC Public Service:
  The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
  
  The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.
  
  The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
  
  How to Apply:
  Your application must clearly demonstrate how you meet the job requirements listed above.
  
  Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
  
  Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
  
  Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).
  
  Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.
  
  Additional Information:
  A Criminal Record Check (CRC) will be required.
  
  Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.
  
  Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

• About the company

  The provincial government of British Columbia is the body responsible for the administration of the Canadian province of British Columbia.

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