• Job Description

  Req#: U0051-24-0095?language=en&page=20&sort=publicationDateDesc

  Job summary

  Come and join our lively and vibrant team! Nestled in the lovely town of Rawtenstall, in East Lancashire, we are a walk-in service with a highly skilled team, who deal with all ages, ranging from babies to the elderly. We are a high-performance team with complimentary talents and skills, who consistently show high levels of innovation, focusing on the best quality of care for our patients. We pride ourselves on an open and honest culture and show dedication towards peer support, maximizing individual strength and personality, valuing new ideas to help strengthen and celebrate what a great service we offer! Come and be a part of our amazing team!

  Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

  Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours.

  Our behaviours should be in line with our values which form part of our Company DNA:

  Our key expectations are:

  Self-awareness Living authentically

  Adaptability- Being ready to adjust depending on the situation

  Openness What you see is what you get

  Positivity with a real sense of being able to strive for the impossible

  Generosity of spirit- Everyday should be an opportunity to act with kindness

  Ability to have fun Taking the role seriously, whilst being yourself

  Main duties of the job

  It will be the responsibility of the post holder to, exercise clinical expertise, levels of judgement, discretion and decision making in clinical care, as demonstrated under agreed parameters within the 4 pillars of advanced practice. To provide a high standard of care for patients presenting with undifferentiated and undiagnosed minor injury needs. Please note, we see injury only at this service and those patients who present with illness are offered a triage service.

  About us

  The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.

  Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.

  Date posted

  30 July 2024

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  U0051-24-0095

  Job locations

  Rossendale Minor Injuries Unit

  Rossendale Primary Health Care Centre

  Rossendale

  BB4 7PL

  
  

  Job description

  Job responsibilities

  • Work with and champion the unit in conjunction with Senior Managerial colleagues
  • Support the Management team and Clinical manager to ensure all service KPIs/Targets all are met, and looking for improvement over and above the set commissioned targets.

  Ensure mandatory training is kept up to date and receive suitable training/CPD for their ongoing development needs.

  Practice autonomously, as an independent practitioner and non-medical prescriber, participating in the care of and undertaking assessment, diagnosis, treatment / referral and discharge of patients presenting with minor injury.

  • Identify the need for and initiate and interpret relevant diagnostic investigations and results (X-Ray).
  • To safely and competently undertake invasive and non-invasive procedures to establish a diagnosis.
  • Be able to independently undertake telephone triage.
  • To work within the parameters of current non-medical prescribing legislation
  • Monitor and lead improvements to standards of care through supervision of practice, clinical audit, and evidence-based practice, teaching and supporting professional colleagues and the provision of skilled professional leadership.
  • Contribute to the Clinical Governance agenda within the service by leading audit and research as part of the multi-disciplinary team within the area of expertise.
  • Act in accordance with ones own Governing professional body
  • Provide professional and clinical advice within the multi-disciplinary team.
  • There may be occasions where Practitioners are asked to work across various sites in our Lancashire team within FCMS.

  Knowledge, skills and experience required:

  • Relevant professional qualification
  • Experience of working independently as an unsupervised practitioner in the primary or urgent care setting.
  • Experienced in undertaking telephone triage and remote prescribing.
  • Teaching and mentorship
  • Up to date CPD Portfolio
  • Demonstrate the ability to work in highly demanding environment.
  • Maintained development of clinical leadership skills
  • Evidence of diplomacy and negotiation skills
  • Able to demonstrate imaginative and effective use of resources
  • Able to articulate personal development needs
  • Implementation of audit/research recommendations and demonstrates ability and knowledge on how to undertake audit and feedback to clinicians.
  • Excellent communication and leadership skills
  • Evidence of significant involvement in change
  • Competent in use of IT packages such as Microsoft Word and PowerPoint
  • Knowledge of current clinical and professional issues
  • Awareness of impact of evidence-based practice within unscheduled care
  • Ability to work collaboratively with an appropriate range of multi-agency and inter-professional resources, maintaining and evaluating links to manage risk across organisation and setting.
  • Ability to identify risk assessment and act accordingly.

  Key results areas

  Clinical

  The post holder will:

  • Assess, treat, and advise patients presenting with minor injury needs.
  • Lead the shift within a small team
  • Provide supervision of the clinical team, assisting and developing their team and individuals
  • When required ensure patients are referred on to other members of the primary health care team or secondary care as necessary and support and guide others as required.
  • Ensure all practice is safe and effective and remains within boundaries and scope of competence of individuals and to acknowledge limitations.
  • Work at an advanced level of practice reflected under the 4 pillars of advanced practice of the HEE.
  • Perform investigatory procedures, including assessing patients with minor injuries, request, and review x-rays, treat minor injuries /implement expanded roles in practice.
  • In general, the post-holder will be expected to undertake all the duties and responsibilities associated with an expert practitioner working within Unscheduled Primary Care and out of hours.
  • Develop and maintain clinical policies, procedures, and protocols.

  Ensure any patient information is up-to-date and produced in appropriate formats.

  Professional

  The post holder will:

  • Role model standards of care and behaviour through clinical practice.
  • Act as a role model for standards of behaviour and professionalism, through commitment to the integration of policies and procedures within the role and workplace
  • Analyse relevant local and national policy, within their area of expertise and advise on the impact for service, leading the implementation of changes and evaluation of processes.
  • Maintain professional registration and practice through CPD
  • Maintain a professional portfolio to demonstrate competency in line with NMC competency framework or other professional body.
  • Maintain their personal standards of conduct and behaviour consistent within FCMS, NMC guidelines or other professional body.
  • Allocate, coordinate, monitor and assess own workload within an accepted time frame.
  • Ensure appropriate use of resources to meet service needs.
  • Recognise and act as an advocate for patients, carers, service, and the organisation.
  • Carry out annual review of best practice/national standards and implement recommended changes.
  • Promote workforce integrity (empower professional accountability within the clinical team, ensure accreditation process followed, complaints management, competency assessment, ensuring mandatory training requirements fulfilled, robust clinical induction)
  • Maintain a sound knowledge of NHS policy and NICE guidance in relation to scheduled and unscheduled care.

  Education and training

  The post holder will:

  • Identify own development needs in line with service requirements within a personal development plan.
  • Develop and distribute educational leaflets in relevant formats, for patients relating to services and patient pathways.
  • Ensure personal, peer support and clinical supervision needs are met.
  • Contribute to clinical governance outcomes.
  • Understand and apply professional and national guidelines on confidentiality.
  • Be fully involved in the progress and development of clinicians and provide constructive and relevant feedback.
  • Assist in the implementation of training and development in your locality.

  Research and development

  The post holder will:

  • Evaluate clinical practise through audit of service and develop and manage strategies to address any shortfalls.
  • Undertake audits as required by the service working with the clinical manager.
  • Demonstrate knowledge of current research in all aspects of their work and advise others on the implementation of relevant research findings.
  • Initiate and/or become involved in research projects in response to identified needs.
  • Disseminate results/research/ audit findings via local teams and/or national/international publications.
  • Implement research findings appropriate to practice.
  • Promote the shared objectives of the multidisciplinary team by working closely to ensure that best practice is achieved utilising both Clinical Benchmarking and Essence of Care processes.

  Physical effort and working conditions.

  The post holder will:

  • Be responsible to ensure all aspects of the Manual Handling guidelines are followed, providing appropriate risk assessments.
  • Be responsible to manage clinical care following required Policies and Procedures pertaining to bodily fluids, infection control and COSHH regulations resulting in frequent exposure to highly unpleasant working conditions.
  • Be responsible to manage challenging situations and people with some exposure to hazards, e.g. violent and abusive patients, child abuse, critically ill patients
  • Manage own time effectively within variable shift patterns.

  Most challenging part of the role.

  • Ability to work under pressure in an ever changing, challenging specialist environment whilst maintaining excellent standards of patient care.
  • Dealing with difficult situations and people by demonstrating and exercising critical thinking skills when faced with incomplete or lack of information or complexity.
  • Seeing, treating, referring, or discharging patients independently without direct supervision
  • Triaging, referring, or discharging patients independently without direct supervision.

  • Manage patient and public expectations of the service within set national targets and time constraints.
  • Manage effective change and development within clinical areas, maintaining highly specialised knowledge and competences.

  Any other duties considered relevant to the post and commensurate with the post holders grade and as agreed by their manager.

  The main duties and responsibility shown above are not an exhaustive and should merely be regarded as a guide. The job holder will be expected to conduct any reasonable activities according to the service needs at that time. These are subject to periodic review and may be amended to meet the changing needs of the service. The job holder will be expected to participate in this process and the company would aim to reach agreement to changes.

  The role is subject to a DBS check which will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

  Job description

  Job responsibilities

  • Work with and champion the unit in conjunction with Senior Managerial colleagues
  • Support the Management team and Clinical manager to ensure all service KPIs/Targets all are met, and looking for improvement over and above the set commissioned targets.

  Ensure mandatory training is kept up to date and receive suitable training/CPD for their ongoing development needs.

  Practice autonomously, as an independent practitioner and non-medical prescriber, participating in the care of and undertaking assessment, diagnosis, treatment / referral and discharge of patients presenting with minor injury.

  • Identify the need for and initiate and interpret relevant diagnostic investigations and results (X-Ray).
  • To safely and competently undertake invasive and non-invasive procedures to establish a diagnosis.
  • Be able to independently undertake telephone triage.
  • To work within the parameters of current non-medical prescribing legislation
  • Monitor and lead improvements to standards of care through supervision of practice, clinical audit, and evidence-based practice, teaching and supporting professional colleagues and the provision of skilled professional leadership.
  • Contribute to the Clinical Governance agenda within the service by leading audit and research as part of the multi-disciplinary team within the area of expertise.
  • Act in accordance with ones own Governing professional body
  • Provide professional and clinical advice within the multi-disciplinary team.
  • There may be occasions where Practitioners are asked to work across various sites in our Lancashire team within FCMS.

  Knowledge, skills and experience required:

  • Relevant professional qualification
  • Experience of working independently as an unsupervised practitioner in the primary or urgent care setting.
  • Experienced in undertaking telephone triage and remote prescribing.
  • Teaching and mentorship
  • Up to date CPD Portfolio
  • Demonstrate the ability to work in highly demanding environment.
  • Maintained development of clinical leadership skills
  • Evidence of diplomacy and negotiation skills
  • Able to demonstrate imaginative and effective use of resources
  • Able to articulate personal development needs
  • Implementation of audit/research recommendations and demonstrates ability and knowledge on how to undertake audit and feedback to clinicians.
  • Excellent communication and leadership skills
  • Evidence of significant involvement in change
  • Competent in use of IT packages such as Microsoft Word and PowerPoint
  • Knowledge of current clinical and professional issues
  • Awareness of impact of evidence-based practice within unscheduled care
  • Ability to work collaboratively with an appropriate range of multi-agency and inter-professional resources, maintaining and evaluating links to manage risk across organisation and setting.
  • Ability to identify risk assessment and act accordingly.

  Key results areas

  Clinical

  The post holder will:

  • Assess, treat, and advise patients presenting with minor injury needs.
  • Lead the shift within a small team
  • Provide supervision of the clinical team, assisting and developing their team and individuals
  • When required ensure patients are referred on to other members of the primary health care team or secondary care as necessary and support and guide others as required.
  • Ensure all practice is safe and effective and remains within boundaries and scope of competence of individuals and to acknowledge limitations.
  • Work at an advanced level of practice reflected under the 4 pillars of advanced practice of the HEE.
  • Perform investigatory procedures, including assessing patients with minor injuries, request, and review x-rays, treat minor injuries /implement expanded roles in practice.
  • In general, the post-holder will be expected to undertake all the duties and responsibilities associated with an expert practitioner working within Unscheduled Primary Care and out of hours.
  • Develop and maintain clinical policies, procedures, and protocols.

  Ensure any patient information is up-to-date and produced in appropriate formats.

  Professional

  The post holder will:

  • Role model standards of care and behaviour through clinical practice.
  • Act as a role model for standards of behaviour and professionalism, through commitment to the integration of policies and procedures within the role and workplace
  • Analyse relevant local and national policy, within their area of expertise and advise on the impact for service, leading the implementation of changes and evaluation of processes.
  • Maintain professional registration and practice through CPD
  • Maintain a professional portfolio to demonstrate competency in line with NMC competency framework or other professional body.
  • Maintain their personal standards of conduct and behaviour consistent within FCMS, NMC guidelines or other professional body.
  • Allocate, coordinate, monitor and assess own workload within an accepted time frame.
  • Ensure appropriate use of resources to meet service needs.
  • Recognise and act as an advocate for patients, carers, service, and the organisation.
  • Carry out annual review of best practice/national standards and implement recommended changes.
  • Promote workforce integrity (empower professional accountability within the clinical team, ensure accreditation process followed, complaints management, competency assessment, ensuring mandatory training requirements fulfilled, robust clinical induction)
  • Maintain a sound knowledge of NHS policy and NICE guidance in relation to scheduled and unscheduled care.

  Education and training

  The post holder will:

  • Identify own development needs in line with service requirements within a personal development plan.
  • Develop and distribute educational leaflets in relevant formats, for patients relating to services and patient pathways.
  • Ensure personal, peer support and clinical supervision needs are met.
  • Contribute to clinical governance outcomes.
  • Understand and apply professional and national guidelines on confidentiality.
  • Be fully involved in the progress and development of clinicians and provide constructive and relevant feedback.
  • Assist in the implementation of training and development in your locality.

  Research and development

  The post holder will:

  • Evaluate clinical practise through audit of service and develop and manage strategies to address any shortfalls.
  • Undertake audits as required by the service working with the clinical manager.
  • Demonstrate knowledge of current research in all aspects of their work and advise others on the implementation of relevant research findings.
  • Initiate and/or become involved in research projects in response to identified needs.
  • Disseminate results/research/ audit findings via local teams and/or national/international publications.
  • Implement research findings appropriate to practice.
  • Promote the shared objectives of the multidisciplinary team by working closely to ensure that best practice is achieved utilising both Clinical Benchmarking and Essence of Care processes.

  Physical effort and working conditions.

  The post holder will:

  • Be responsible to ensure all aspects of the Manual Handling guidelines are followed, providing appropriate risk assessments.
  • Be responsible to manage clinical care following required Policies and Procedures pertaining to bodily fluids, infection control and COSHH regulations resulting in frequent exposure to highly unpleasant working conditions.
  • Be responsible to manage challenging situations and people with some exposure to hazards, e.g. violent and abusive patients, child abuse, critically ill patients
  • Manage own time effectively within variable shift patterns.

  Most challenging part of the role.

  • Ability to work under pressure in an ever changing, challenging specialist environment whilst maintaining excellent standards of patient care.
  • Dealing with difficult situations and people by demonstrating and exercising critical thinking skills when faced with incomplete or lack of information or complexity.
  • Seeing, treating, referring, or discharging patients independently without direct supervision
  • Triaging, referring, or discharging patients independently without direct supervision.

  • Manage patient and public expectations of the service within set national targets and time constraints.
  • Manage effective change and development within clinical areas, maintaining highly specialised knowledge and competences.

  Any other duties considered relevant to the post and commensurate with the post holders grade and as agreed by their manager.

  The main duties and responsibility shown above are not an exhaustive and should merely be regarded as a guide. The job holder will be expected to conduct any reasonable activities according to the service needs at that time. These are subject to periodic review and may be amended to meet the changing needs of the service. The job holder will be expected to participate in this process and the company would aim to reach agreement to changes.

  The role is subject to a DBS check which will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

  Person Specification

  Qualifications

  Essential

  • Registered Practitioner
  • Advanced Practice qualification/ RCN Credentialled practitioner with experience dealing with both children and adults / HEE portfolio.
  • Substantial clinical experience within an unscheduled care setting, working at an Advanced level
  • Non- medical prescribing qualification

  Desirable

  • Recognised training in minor injury management, consultation, and examination skills
  • IRMER trained
  • Practice assessor certificate
  • Telephone triage qualification

  Teamwork, Management and Communication

  Essential

  • Commitment to working with multiple organisations to manage patient flows
  • Commitment to multi-disciplinary team approach to care
  • Excellent oral, aural, and written communication skills
  • Excellent interpersonal skills and the ability to deal with difficult situations
  • The ability to demonstrate an understanding of the current issues affecting Primary Care services
  • Time management of work productivity
  • Ability to challenge the norm and get the best out of team members
  • Commitment to support, develop and manage change
  • Evidence of good organisational and leadership skills
  • Information governance understanding and awareness

  Desirable

  • Evidence of leadership experience
  • Evidence of project management

  Personal Qualities

  Essential

  • Must have a positive can-do attitude
  • Leadership qualities
  • Commitment to personal and professional development
  • Willing to work unsociable hours
  • Able to deal with difficult and sensitive situations with tact and diplomacy
  • Committed to service development
  • Adaptable to the changing needs of the service.
  • Kindness and empathy

  Vaccinations

  Essential

  • Hepatitis B Vaccination (we can provide this)
  • BCG (for Tuberculosis) Vaccination (we can provide this)

  Desirable

  • Up to date Covid-19 vaccinations

  Experience

  Essential

  • Minimum 5 years post registration experience and a passion for working in an integrated urgent care system and working with partner organisations
  • Experience of expert autonomous practice within an unscheduled care setting managing minor injuries of all ages
  • Evidence of clinical competence in a wide range of relevant clinical skills, local anaesthesia infiltration, suturing, x-ray interpretation, fracture management
  • Health Promotion experience
  • Experience using clinical computer systems
  • Understanding of current Urgent Health care issues and initiatives
  • Ability to work effectively under pressure, intense conditions and within time constraints
  • Understanding and awareness of CQC compliance and essential standards of quality and safety
  • Teaching experience/clinical supervision experience

  Desirable

  • Experience of working within a community Urgent Care setting or ED or an appreciation of the nature of primary care prescribing, and strategies for improving prescribing practice
  • Innovative practice to deliver patient centred care
  • Use of Adastra IT

  Teaching

  Essential

  • Willing / able to attend appropriate training
  • Experience of training and development of staff
  • Commitment to own personal development

  Desirable

  • Teaching Qualification

  Person Specification

  Qualifications

  Essential

  • Registered Practitioner
  • Advanced Practice qualification/ RCN Credentialled practitioner with experience dealing with both children and adults / HEE portfolio.
  • Substantial clinical experience within an unscheduled care setting, working at an Advanced level
  • Non- medical prescribing qualification

  Desirable

  • Recognised training in minor injury management, consultation, and examination skills
  • IRMER trained
  • Practice assessor certificate
  • Telephone triage qualification

  Teamwork, Management and Communication

  Essential

  • Commitment to working with multiple organisations to manage patient flows
  • Commitment to multi-disciplinary team approach to care
  • Excellent oral, aural, and written communication skills
  • Excellent interpersonal skills and the ability to deal with difficult situations
  • The ability to demonstrate an understanding of the current issues affecting Primary Care services
  • Time management of work productivity
  • Ability to challenge the norm and get the best out of team members
  • Commitment to support, develop and manage change
  • Evidence of good organisational and leadership skills
  • Information governance understanding and awareness

  Desirable

  • Evidence of leadership experience
  • Evidence of project management

  Personal Qualities

  Essential

  • Must have a positive can-do attitude
  • Leadership qualities
  • Commitment to personal and professional development
  • Willing to work unsociable hours
  • Able to deal with difficult and sensitive situations with tact and diplomacy
  • Committed to service development
  • Adaptable to the changing needs of the service.
  • Kindness and empathy

  Vaccinations

  Essential

  • Hepatitis B Vaccination (we can provide this)
  • BCG (for Tuberculosis) Vaccination (we can provide this)

  Desirable

  • Up to date Covid-19 vaccinations

  Experience

  Essential

  • Minimum 5 years post registration experience and a passion for working in an integrated urgent care system and working with partner organisations
  • Experience of expert autonomous practice within an unscheduled care setting managing minor injuries of all ages
  • Evidence of clinical competence in a wide range of relevant clinical skills, local anaesthesia infiltration, suturing, x-ray interpretation, fracture management
  • Health Promotion experience
  • Experience using clinical computer systems
  • Understanding of current Urgent Health care issues and initiatives
  • Ability to work effectively under pressure, intense conditions and within time constraints
  • Understanding and awareness of CQC compliance and essential standards of quality and safety
  • Teaching experience/clinical supervision experience

  Desirable

  • Experience of working within a community Urgent Care setting or ED or an appreciation of the nature of primary care prescribing, and strategies for improving prescribing practice
  • Innovative practice to deliver patient centred care
  • Use of Adastra IT

  Teaching

  Essential

  • Willing / able to attend appropriate training
  • Experience of training and development of staff
  • Commitment to own personal development

  Desirable

  • Teaching Qualification

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  FCMS

  Address

  Rossendale Minor Injuries Unit

  Rossendale Primary Health Care Centre

  Rossendale

  BB4 7PL

  
  

  Employer's website

  http://www.fcms-nw.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  FCMS

  Address

  Rossendale Minor Injuries Unit

  Rossendale Primary Health Care Centre

  Rossendale

  BB4 7PL

  
  

  Employer's website

  http://www.fcms-nw.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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