State of Arizona
AFTER HOURS SPECIALIST
This job is now closed
Job Description
- Req#: 528061
Employer Industry: Government Services
Why consider this job opportunity:
- Salary up to $37,000
- Comprehensive benefits package including medical, dental, and retirement plans
- Flexible remote work options available within Arizona
- Opportunities for career advancement and employee development
- Paid parental leave of up to 12 weeks per year
- Supportive work culture focused on community service and teamwork
What to Expect (Job Responsibilities):
- Serve as an After Hours Specialist, coordinating urgent member situations to ensure health and safety
- Answer incoming calls and track, record, and assess member needs and situations
- Collaborate with various departments and agencies to resolve complex member issues
- Perform administrative tasks including data entry and updates to member files
- Conduct follow-up activities to ensure members are in safe environments
What is Required (Qualifications):
- Minimum of 3 years of customer service experience, preferably in a community setting
- Valid driver's license and ability to pass necessary checks for state business
- Valid Level One fingerprint clearance card for working with children and vulnerable adults
- Proficient computer skills, including typing a minimum of 40 words per minute
- Knowledge of federal and state statutes relating to the care of individuals with developmental disabilities
How to Stand Out (Preferred Qualifications):
- Experience working with individuals with developmental disabilities or mental health diagnoses
- Familiarity with crisis management and community resources
#GovernmentServices #CustomerService #RemoteWork #CareerOpportunity #CommunitySupport
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Arizona is on a mission to become the #1 state in the nation in which to live, work, play, get an education, and retire. Arizona state government plays a vital role in making this happen, and in order to maximize our potential the State of Arizona must operate in way that demonstrates a business-like approach. We are looking for enthusiastic and talented people to join the team.
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