• Job Description

  Req#: 51581866

  Position Overview

  The Agency Respite Staffing Coordinator is responsible for recruiting and hiring qualified care providers that meet client needs, but are also a good fit for the company. The position requires searching for, interviewing, researching, hiring, onboarding and scheduling of new staff members. Tasks also include working with referral sources to determine staffing needs, developing and implementing improvements to the process of recruiting candidates and ensuring their location staffing levels are steady and sufficient. The Agency Respite Staffing Coordinator is also responsible for interacting with clients to determine scheduling and any other case specific needs.

  Essential Functions and/or Duties

  Recruiting:Creates and responds immediately to daily phone calls, e-mails and messages from all recruiting sources; contacts potential candidates via email, phone and/or texts same day, multiple attempts (morning, lunch, end of day)
  Checks recruiting system for new applicants each day; e-mails and calls all qualified candidates same day; documents and maintains applicant information in recruiting system including status changes
  Schedules all qualified applicants for next steps, if appropriate, during first conversation with candidate when possible
  Makes additional contact attempts to all previous active candidates that have not been reached to date
  Calls through both the list of active caregivers not billing hours and the list of previous employees each week, makes a minimum of twenty-five (25) calls per week
  Staffing/Scheduling:Manages the staffing needs of the client as dictated by the client
  Maintains accurate system for tracking staff availability and staffing assignments
  Creates, updates and distributes client schedules in a timely manner
  Works with field staff and families to accommodate the best staffing match for the client
  Maintains accurate client and employee information including demographics and preferences
  Informs families of unexpected schedule changes and/or unstaffed shifts as soon as they occur
  Collaborates with the Agency Respite Manager to addresses employee call-outs, tardiness and other personnel issues
  Builds strong relationships with families, staff and referral sources
  Communicates staffing needs to the Agency Respite Manager
  Participates in the on-boarding process as appropriate; including follow up with candidates to assist with getting them through the hiring process
  Participates in marketing and development activities for clients, referral sources, and community outreach
  Maintains active involvement with issues of cost containment, effectively utilizing staff within guidelines
  Assists with human resources, payroll and other administrative duties as assigned
  Demonstrates knowledge and adherence to Aveanna policies and procedures
  Utilizes reports and collaborates with the Agency Respite Manager to ensure that processes and workflows provide excellent customer service and efficiency
  
  Requirements

  High school diploma or GED
  One or two years in recruiting or scheduling capacity
  Must be able to work rotating after hours on-call schedule
  Proficient Microsoft Office skills
  
  Preferences
  Bachelor's Degree
  One year of home care experience or related field
  Bilingual a plus
  
  Other Skills/Abilities
  Must be able to adhere to confidentiality standards and professional boundaries at all times
  Ability to remain calm and professional in stressful situations
  Ability to multi-task
  Attention to detail
  Time Management
  Effective problem-solving and conflict resolution skills
  Excellent organization and communication skills
  Leadership skills
  Quick-thinking and astute decision making skills
  
  Physical Requirements
  Must be able to speak, write, read and understand English
  Occasional lifting, carrying, pushing and pulling of 25 pounds
  Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting
  Must have visual and hearing acuity
  
  Other Duties
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  Join a Company That Puts People First!

  At Aveanna, we're proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here's what sets us apart:

  Award-Winning Culture

  - Ranked the #1 company to work for in Georgia in 2024 by U.S. News & World Report.

  Employee Connection & Support

  - Aveanna Connection Groups: Employee-led groups where shared identities and experiences create spaces for connection, collaboration, and support.

  - Aveanna Social Circles: Join groups based on your interests, like books, music, or movies, to build camaraderie and lasting friendships.

  - Aveanna Employee Relief Fund: A resource to help our team members through unexpected hardships, because we're stronger together.

  Inclusive Learning Environment

  - We believe in growing together. Our inclusive learning sessions are open to all employees, fostering collaboration and shared success.

  Commitment to Community

  - Every year, we dedicate a day to giving back through our Annual Service Day, making a meaningful impact in the communities we serve.

  Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Aveanna does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Aveanna.

  As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

  Notice for Job Applicants Residing in California

• About the company

  Aveanna Healthcare - providing home health services to adults, children and their families.

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