Fiserv

Agent Support

5 days ago

PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: R-10362872

      Calling all innovators – find your future at Fiserv.

      We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

      Job Title

      Agent Support

      What does a great Partner/Agent Development Representative do?


      The Partner/Agent Development Representative will cultivate, identify and secure growth opportunities through upselling, cross selling and direct selling initiatives with the primary aim of achieving and driving new business.


      What you will do:

      • Developing and implementing sales strategies & growth opportunities for newly signed Partners

      • Building and maintaining the relationship with your assigned base

      • Increase Partner value proposition through presentment of product & solutions

      • Conduct business reviews to inform of opportunities.

      • Liaising with internal departments to ensure Partner needs are fulfilled effectively

      • Maintain Reporting and execute internal audits as needed

      • Willingness to perform other tasks as needed


      What you will need to have:

      • Must be fluent in Korean

      • Develop and implement sales strategies & growth opportunities via outbound calls for assigned agent base

      • Building and maintaining the relationship with your assigned base

      • Increase Partner value proposition through presentment of product & solutions

      • Conduct business reviews to inform of opportunities

      • Liaising with internal departments to ensure Partner needs are fulfilled effectively

      • Maintain Reporting and execute internal audits as needed

      • Willingness to perform other tasks as needed


      What would be good to have:

      • Bachelor’s degree or equivalent with 5 years sales-related experience preferred

      • Build rapport and collaborate well with others - both internally and externally

      • Self-motivated with the propensity to utilize resources while thriving in a team environment

      • Comfortability in the dynamic atmosphere of an organization/industry with a rapidly expanding customer base

      • Must be able to think on your feet, but also drive follow up when needed internally and with partners

      • Ability to pivot as the channel grows

      • Ability to communicate professionally via written and verbal communication

      • Extreme attention to detail

      • Ability to multi-task with various systems and tasks

      • Willingness to take on additional tasks as processes revamp

      • Adept at leveraging resources across the entire organization

      #LI-BT6
      #LI-Remote

      This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

      It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

      Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

      Thank you for considering employment with Fiserv. Please:

      • Apply using your legal name
      • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

      Our commitment to Equal Opportunity:

      Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

      If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

      Note to agencies:

      Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

      Warning about fake job posts:

      Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

  • About the company

      Find Your Forward with Fiserv You are looking for opportunities for growth and development throughout your career. We are looking for the best and the brightest to join our global team of professionals. At Fiserv you will find an environment where leadership, innovation and collaboration are valued. Explore the possibilities. Apply today.

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