• Job Description

  Req#: 2501416

  Performs entry-level administrative and technical support work. Work involves performing a wide range of administrative and project support work for the department, including creation and maintenance of process documentation and training material. Technical work involves entry level end-user support for AI-related business requests/issues. Employees at this level perform assignments following specific instructions and are subject to frequent review by the immediate supervisor.

  Essential Duties:

  • Assists in maintaining confidential information and records.
  • Assists in processing routine documents such as Articles, Job Aids, Manuals, and Instruction Materials.
  • Collaborates with cross-functional teams on project tasks
  • Contributes to requirement gathering and documentation efforts
  • Assists business and technical professionals in the analysis and assessment of a variety of business areas and processes.
  • Maintains files, records, and logs.
  • Maintains contact with team members, leads, and others.
  • Performs preliminary research on assignments and gathers pertinent data.
  • Performs routine word processing duties and conducts quality checks of documents created.
  • Performs other duties as assigned.

  Minimum Qualifications:

  Education: Must be a student in high school or other educational institution or accepted into a college, university or educational institution.

  Other Conditions:

  • Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include
    a trade/vocational school.
  • Employees at least 18 years of age with valid driver's license may be assigned driving duties and may
    use power tools.

  
  Preferred Qualifications:
  • Knowledge and understanding of basic artificial intelligence concepts

  Competencies:

  • Research and analysis methodologies.

  • Maintaining effective working relationships with others

  • Collecting, sorting and compiling data

  • Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management.

  • Preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency

  • Using standard office equipment

  • Using computers and applicable programs, applications, and systems

  • Maintaining a safe working relationship

  • Follow verbal and written instructions.

  • Follow applicable safety standards, practices and procedures.

  • Protects sensitive and confidential information.

  • Strong interpersonal and communication skills

  • Strong customer service skills

  Physical Requirements and Working Conditions:

  • Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
  • Sitting - prolonged periods of time
  • Standing-prolonged periods of time
  • Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
  • Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

  
  Conditions of Employment:
  Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT

• About the company

  The Texas Department of Transportation is a government agency in the American state of Texas.

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