Costco Travel

Air Operations Agent


Pay$19.50 / hour
LocationIssaquah/Washington
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: ct644

      "Wish You Were Here!"


      Costco Travel is one of the fastest growing subsidiaries of Costco Wholesale - often rated as one of the best "to work for companies" in the world. We provide leisure travel to the millions of Costco members throughout North America.

      These positions fill up quickly so if you are interested, please fill out your application today.

      Costco Travel offers:

      • Hybrid work from home
      • Stability
      • Great pay
      • Great benefits
      • Career growth
      • Friendly and supportive work environment

      Position Summary
      This position will include interpretation of airline contracts, understanding and applying airline rules and regulations, and developing skills with a GDS system, including all pricing and ticketing functions. The Air Operations Agent will be expected to do assigned duties, ticketing functions, and provide direct support and assistance to the reservations staff.

      Job Duties/Essential Functions
      • Monitors GDS and internal system queue management.
      • Interprets air contracts and monitors ticketing contract deadlines.
      • Processes airline schedule changes.
      • Provides call center reservation agents with assistance and supports via Air Help Desk phone line.
      • Provides all forms of assistance and problem-solving regarding air travel.
      • Processes and issues airline tickets.
      • Serves as liaison with Airline Partners.
      • Regular and reliable workplace attendance at your assigned location.
      • Regular and reliable workplace attendance at your assigned location.
      Ability to operate vehicles, equipment or machinery.
      • Computer, phone (headset), printer.

      Non-Essential Functions
      • Assists in other areas of the department as necessary.
      • Assists in other areas of the company as necessary.
      Ability to operate vehicles, equipment or machinery.
      • Same as Essential Functions
      Experience, Skills, Education & Licenses/Certifications
      Required:
      • Clearly communicates information in ways that are easily understood.
      • Scheduling flexibility to meet the needs of the business; evenings and weekends included.
      Recommended:
      • Minimum three years travel industry experience.
      • Minimum three years GDS air ticketing knowledge and experience. Sabre preferred.
      • Minimum three months experience working with Costco Travel Booking engine Compass.
      • General knowledge of travel industry.
      • Organization skills and attention to detail.
      • Ability to multi-task and adapt to constantly changing priorities.

      Pay range: $19.50/hr - $29.30/hr

      Other Conditions
      • Management will review the Job Analysis for this position prior to a job offer.


      Please click here to receive a copy of the Costco Applicant Information Privacy Notice.

      Department: Operations
      This is a non-management position
      This is a full time position

  • About the company

      Costco Travel offers everyday savings on top-quality, brand-name vacations, hotels, cruises, rental cars, exclusively for Costco members.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.