ABM Industries Inc.

Airline Passenger Assistant


Pay$13.00 / hour
LocationReno/Nevada
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 116803
      Job Summary Details:

      The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week.
      Pay Rate: $13/hour plus Tips
      Shift: 4pm-Close

      Benefit Information:

      ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)


      Basic Qualifications:

      • Must be 18 years of age or older
      • No high school diploma, GED or college degree required
      • No experience required and on the job training provided

      Preferred Qualification:

      • One (1) year of customer service experience preferred

      Responsibilities:

      • Follow safety precautions at all times while transporting passengers
      • Positive interpersonal interaction with passengers
      • Comply with all client and/or site security requirements and processes
      • Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
      • Assist passengers with baggage retrieval and transport, if necessary
      • Coordinate assignments with dispatchers and gate Agents, if necessary
      • Complete thorough Incident Reports

      A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1
  • About the company

      ABM Industries Inc. is a facility management provider in the United States. Founded in 1909 by Morris Rosenberg in San Francisco, California, as a window washing business. ABM provides facility services in areas such as electrical and lighting, energy, facility engineering, HVAC and mechanical, janitorial services, landscape and grounds, parking and transportation. ABM's services also include energy efficiency and sustainability such as building improvements, electric vehicle charging stations, and renewable energy solutions.