• Job Description

  Req#: 51642

  Overview

  Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

  We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

  Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

  You will...

  A Wheelchair Supervisor works at an airport facility and oversees the wheelchair operation.

  Responsibilities include oversight of the wheelchair operation to ensure that all passengers requiring assistance are in a manner that exceeds expectations. This position may also include assisting by pushing passengers in a wheelchair to and from their arrival/departure gate, and assisting passengers with moving luggage to their vehicles, taxi stands, parking shuttle stations, and rental car stations. Wheelchair Assistants must maintain a friendly and positive attitude and always be attentive to each passenger’s individual needs.Communicating effectively and clearly. Asking each passenger the safety and security questions

  This hands on position is physically demanding and requires on-the-job security training and the ability to receive all applicable airport security badges.

  • Push wheelchair passengers to and from gates
  • Roll customer-occupied wheelchair safely down the jet bridge
  • Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
  • Complete any necessary wheelchair or incident reports
  • Follow dispatcher gate orders
  • Maintains a friendly and positive attitude and is attentive to each passenger’s individual needs; by assisting passenger with any problems, questions, or concerns
  • Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
  • Exceed customer service standards
  • Carry out other duties as assigned

  You have...

  This position does require the ability and flexibility to work weekends, as well as this position is also physically demanding, requiring the ability to lift up to 300+ pounds with assistance from others.

  o This is an Airline Wheelchair Supervisor position starting at $21.67 per houro Part-Time Position Available, with potential to become full-timeo Previous 2+ years of supervisor and customer service experience are preferred - Paid Trainingo This job involves being on your feet for long periods of time and lifting up to 300+ pounds with the assistance from otherso Must be in very good physical conditiono Must have reliable transportationo Must be able to work weekends and holidayso Must be able to communicate properly and effectively with local leadership, employees, and customerso Starting Pay $21.67/houro Benefits: 401k - Medical Insurance - Dental Insurance - Vision Insuranceo Additional notes- open availability is preferred since the operating hours are 4:00 AM to 12:00 AM the next day; which is generally 24 hours a day, 7 days a week including holidays

  • Must be at least 18 years of age
  • Be authorized to work in the United States
  • Must be able to clear a background and drug screen
  • At least (1) one year of supervisory experience
  • Airline experience preferred
  • Must be able to lift up to up to 75 lbs and push a loaded wheelchair up to 300lbs up and down inclines throughout the shift
  • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
  • Complete all required training including airport compliance
  • Able to obtain an airport badge

  Appearance Guidelines

  Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards.

  • For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
  • No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
  • Clean & well-maintained approved uniforms must be worn on shift
  • Additional requirements as specified by management

  While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.

  ________________________________________

  SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

  Right to Work Poster

  SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

  As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

  If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.

• About the company

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