• Job Description

  Req#: 4605928
  Are you an individual who is energized by the feeling of supporting those who serve in a Public Safety organization within Prince William County? Are you a leader who thrives in a fast-paced work environment and is not afraid of a challenge? Are you a creative, multi-tasking, problem solving, organized individual with a background in customer service who is as capable of working in a team environment as you are working independently with minimal supervision? If so, then we want you to help support Prince William County’s mission by becoming a “leader at all levels” within the Licensing Section of the Police Department.
  Come join a dynamic team of business professionals doing meaningful work as a False Alarm Reduction Coordinator, serving a key role in our Licensing Section. Become a part of a family comprised of nearly 1,000 employees and enjoy benefits such as paid holidays, accruing sick and annual leave, a shorter commute, and a rewarding career!
  
  Prince William County is the 2nd largest county in the Commonwealth of Virginia, and is a growing, diverse, and dynamic community located within easy commuting distance from Washington, D.C. and the Northern Virginia area. Prince William County Government is an organization where elected leaders, staff, individuals, families and businesses work together to make Prince William County a community of choice, and has been ranked among the best employers in Virginia on the Forbes list. We do the right thing for the customer and community every time. We rely on leadership at all levels to achieve our Vision.
  
  We are a continuous learning organization, providing no-cost access to training and career development opportunities. We offer c omprehensive, affordable health care options and other benefits to include:
  • The Virginia Retirement System
  • Medical, dental, and vision insurance
  • Enhanced Parental and Medical Leave programs
  • Coverage of infertility treatments
  • "Out-of-network" ground ambulance coverage
  • Retiree health insurance credit benefit of $6.50 x years of service (maxed at 30 years)
  • Flexible spending programs
  • Employee assistance programs (EAP)
  • Life insurance
  • 11 paid holidays and 4 personal days
  • And so much more!
  See yourself here!
  
  About This Role:
  This position is responsible for the reduction of false alarms by ensuring alarm users are compliant with the county’s alarm ordinance. The ideal candidate in this position will be responsible for the processing of alarm invoices, payments, registrations, suspensions, and the collection of outstanding fees. This position is also responsible for educating alarm users on the various ways of alarm reduction and visiting alarm sites as needed.
  This position is also responsible for the collection of all alarm fees and other payments received in the Licensing Section. The ideal candidate will have cash handing experience as well as some knowledge of using a cash register and 10-key adding machine. Performing daily, weekly and monthly cash, checks and credit card reconciliation.
  This position also requires working as a team player and assisting the Licensing Section in all the various services that we provide to the department and public. These duties include assisting at the customer service window, fingerprinting citizens, providing information, and acting as the back-up for the Parking Citation Coordinator as needed.
  
  Minimum Requirements:
  High School Diploma or GED and 1-year related experience in accounts receivable.
  
  Preferences:
  The ideal candidate will have experience with the following:
  
  • Microsoft Office software
  • Handling confidential information
  • Communicating clearly both verbally and in writing
  • Cash handling
  • Working independently
  • Maintaining organized records
  Special Requirements:
  This position must pass a criminal background check.
  
  Work Schedule:
  Monday thru Friday, 8:00 am - 4:00 pm
  
  Starting Salary Range :
  $29.06 - $34.19
  
  
  NOTE:
  The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
  To view the class description in its entirety, click here.
  Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

• About the company

  48 Prince William County is located on the Potomac River in the Commonwealth of Virginia in the United States.

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