Job Description

Position Type: Full time; Exempt

Hybrid Scheduled

Location: Los Angeles or San Francisco

Salary Range: $115k-$140k*

*The salary range is the one that Munger, Tolles & Olson LLP reasonably expects to pay for this position. The salary range does not guarantee, obligate, nor set expectations of an applicant’s wage in the event of hire. The posted range is only one component of Munger, Tolles & Olson LLP’s Total Rewards package.

JOB SUMMARY:

The Alumni and Community Engagement Manager is a highly visible, client-facing role that will be responsible for developing, supporting, driving and executing the vision and strategy of the Munger, Tolles & Olson alumni and community engagement programs. The Manager will take the lead assessing current programs, recommending improvements, and creating and executing an effective strategy, while also leading day-to-day support. The Manager will work internally with all levels of the firm and coordinate externally with MTO alumni and various community/industry groups.

JOB FUNCTIONS

Alumni Program

• Develop and implement an active alumni program, managing the strategy and infrastructure necessary to support communications and events for a discerning alumni group.

• Maintain a high level of interaction with external constituents and play a leading role in building alumni engagement and overall support.

• Analyze and evaluate current and potential alumni-facing initiatives, and make adjustments as needed to maximize participation and value.

• Plan and execute focused activities (e.g., MTO Alumni Network Newsletter, networking events, office activities and external community gatherings) that align with the cultural, attorney development and business development goals of the MTO Alumni program.

• Oversee implementation and maintenance of the MTO alumni contact database.

• Work with the Marketing team to develop and execute an internal and external communications plan that builds alumni brand recognition, including newsletters, spotlight interviews, thought leadership pieces, speaking opportunities and social media outreach.

• Work with the Recruiting and Attorney Development teams to manage the integration of departing attorneys into the alumni program, and support career placement opportunities, including helping to fill client openings.
  

Community Engagement/MTO Foundation

• Manage routine operations and marketing deliverables for the MTO Foundation, a non-profit public benefit corporation funded by contributions from the firm’s partners. This will include working with graphics to develop sponsorship ads, filling tables at events, tracking attendance and determining ROI of each event.

• Analyze and evaluate current MTO Foundation donations, sponsorships and other activities, and advise the Foundation committee on potential adjustments to increase value to the firm.

• Ensure donations comply with all federal, state, and local requirements, and meet the Foundation’s giving guidelines.

• Manage and respond to funding inquiries, and manage the annual budget and record of giving.

• Provide leadership and collaborative support for high profile firm commitments to the community, including the Food From The Bar campaign across all three offices.

• Identify opportunities to engage with clients through existing or new community activities, and work with the Client Development Manager to drive internal participation accordingly.

• Manage the firm’s internal and external communications relating to the MTO Foundation, including all collateral for events supported by Foundation grants.
  

General

• Contribute to marketing technology systems with the alumni and client experience in mind, and make recommendations to improve and increase user engagement.

• Support firm-wide knowledge management efforts, including maintaining data, tracking engagement, compiling metrics and analytics, and reporting on progress.

• Collaborate with other members of the Business Development and Marketing team to ensure that relevant materials are updated regularly, with content that reflects the substantive strengths, accomplishments and current activities of the firm.

• Lead meetings with internal and external stakeholders, and supervise various team members and projects, and support firm leadership with special projects.

• Review and interpret client, financial, industry and other data and respond to requests for information in a timely manner.

• Perform other duties as assigned.

COMPETENCIES

Communicates effectively

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Being resilient

Rebounding from setbacks and adversity when facing difficult situations.

Collaborates

Building partnerships and working collaboratively with others to meet shared objectives.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Customer focus

Building strong customer relationships and delivering customer-centric solutions.

Drives results

Consistently achieving results, even under tough circumstances.

Situational adaptability

Adapting approach and demeanor in real time to match the shifting demands of different situations.

Interpersonal savvy

Relating openly and comfortably with diverse groups of people.

Plans and aligns

Planning and prioritizing work to meet commitments aligned with organizational goals.

Tech- savvy

Anticipating and adopting innovations in business-building digital and technology applications.

TOOLS

• MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

• Adobe Acrobat

• Workday – HRIS

MINIMUM JOB QUALIFICATIONS

• Bachelor's degree and 5-7 years of progressively responsible business development and/or client relations experience with at least two years of experience managing high profile events, alumni programs or community initiatives; or an equivalent combination of education and experience.

• Law firm or other professional services experience is highly desired.

• Experience with contact management and/or event management systems, and discretion in dealing with confidential information.

• Strong interpersonal skills and ability to build relationships with a wide range of individuals.

• Excellent writing skills, combined with the ability to communicate and collaborate effectively with attorneys, executive management and peers.

• Results oriented with time management and organizational skills to prioritize work and handle multiple projects simultaneously in a fast-paced, constantly evolving environment.

• Experience managing multiple edits from multiple contributors, sometimes contemporaneously.

• Ability to take initiative, anticipate needs, and exercise independent, sound judgment to influence decision-making and effectively interface with executive management.

• Ability to work independently, as well as manage projects and assignments in a collaborative team environment.

• Commitment to exceptional client service and dedication to high-quality work.

• Proficiency with Microsoft Office Suite and experience with iManage, Dynamics 365, Power BI or similar programs; knowledge of website platforms/social media tools and resources a plus.

• Flexibility to adjust work schedule according to workload demands with night and weekend availability on occasion.

PHYSICAL DEMANDS

Writing, typing, reading, speaking, hearing, seeing, sitting, bending, reaching, lifting up to 25 lbs.

WORKING CONDITIONS

Quiet office environment in a high-rise building, seated the majority of the time.

DIRECT REPORTS

Business Development/Marketing Coordinator

The Alumni and Community Engagement Manager role is an amazing opportunity available on our team of professionals at Munger, Tolles & Olson, LLP! We offer competitive pay, benefits and an opportunity to make an impact in today’s world.

-------------

About Munger, Tolles & Olson

Munger, Tolles & Olson has been consistently ranked on The American Lawyer’s A-List since its inception in 2004, including seven years in the top spot. We strive to hire only the most qualified and creative lawyers. We believe that clerkships provide valuable experience. In this regard, about 80% of our attorneys served as law clerks to federal or state judges and sixteen attorneys were clerks to U.S. Supreme Court Justices. We recruit and retain the best professional talent to support our Attorneys with a focus on service and excellence. We have a full spectrum of functional positions including Information Technology, Information Security, Accounting, Human Resources, Legal Support, and Marketing.

-------------

MTO is an equal opportunity employer and does not discriminate in employment on the basis of race, including but not limited to hair texture and protective hairstyles (for example, braids, locks, and twists), color, ethnicity, religion, gender, gender identity or expression, pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth and breastfeeding, marital or domestic partner status, parental or family care status, national origin, ancestry, age, sexual orientation, disability or medical condition, genetic characteristic, political affiliation, military or veteran status, or any other characteristic protected by federal, state or local law. It is the policy of Munger, Tolles & Olson LLP to prohibit discrimination, unlawful harassment (including sexual harassment), and retaliation. This commitment prohibits such conduct by any individual involved in MTO’s operations and by anyone doing business with or on behalf of Munger, Tolles & Olson LLP.

-------------

Munger, Tolles & Olson LLP (MTO) does not accept unsolicited resumes from 3rd parties or agencies. Any unsolicited resumes and profiles received from 3rd parties or agencies will be considered property of MTO and no fees will be due or paid. If you wish to become an approved Agency with MTO, please contact a member of the MTO Talent Acquisition Team.