Forrest General Hospital

AMBASSADOR


PayCompetitive
LocationHattiesburg/Mississippi
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 19296

      Job Summary:

      The Ambassador performs under the direct supervision of the Emergency Services Patient Care Coordinator and is responsible for greeting and assisting visitors and patients at the Emergency Department entrance following hospital and departmental policies while maintaining awareness for opportunities to promote the WE CARE Philosophy. The Ambassador is ultimately accountable to the Patient Care Manager and Director of Emergency Services.

      Performance Expectations:

      • Demonstrates ability to safely assist and transport customers of all ages/developmental levels.
      • Demonstrate ability to follow safety precautions during patient transfer and transport to ensure the well-being of oneself, patients, and other staff members (i.e., avoids improper lifting, properly disposes of sharps, maintains infection control procedures, consistently cleans work area on own initiative to facilitate efficient work, and avoids damaging equipment).
      • Demonstrate ability to communicate effectively in all interactions with patients, families, visitors, and employees while achieving exceptional, sustained quality patient care, satisfaction, and loyalty.
      • Demonstrates ability to respond to requests from patient care team members.
      • Demonstrates ability to respond to patients when their condition worsens by appropriately and quickly alerting the RN and patient care team members.

      Education/Skills

      High school diploma or equivalent.

      Work Experience:

      None required but preferably one year's experience in dealing with the public/customer service.

      Certification/Licensure-DUE UPON HIRE

      • None

      Additional Certification/Licensure - Obtained based on required timeframe below

      • Basic Life Support

      Within 30 Days of Employment

      Required

      Mental Demands:

      Ability to perform as a team member, cooperate with others, follow directions precisely,

      demonstrate initiative, set priorities, function under stress, and learn the appropriate work

      procedures within established guidelines.

  • About the company

      Forrest General is the flagship hospital of Forrest Health which continues to expand and provide healthcare services to 19 counties across Mississippi and beyond with our network of Hospitals.

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