Mattel
American Girl Retail Service Support - Seasonal (Remote - IL)
This job is now closed
Job Description
- Req#: R229368
Employer Industry: Toy Manufacturing
Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Ability to work with a diverse and inclusive team
- Chance to make a positive impact on children's development through play
- Competitive pay and benefits package
What to Expect (Job Responsibilities):
- Assist Supervisors and Senior Associates with quality monitoring of customer interactions and data entry
- Provide quality internal customer service on the Assist line
- Distribute work and complete other administrative tasks
- Assist with project management
- Handle escalated customer concerns and callbacks
What is Required (Qualifications):
- Must be available the weeks following Thanksgiving through December 31st
- Minimum of one year of Retail Service Support experience
- Must be comfortable working in a virtual environment
- Display effective problem-solving, organizational, and time management skills
- Ability to work independently as well as part of a team
How to Stand Out (Preferred Qualifications):
- Experience in a toy manufacturing or retail environment
- Familiarity with TEAMS application
- Strong communication skills with the ability to work with different personalities
- Flexibility and proactive approach to shifting priorities
#ToyManufacturing #CustomerService #CareerOpportunity #CompetitivePay #InnovativeProducts
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Mattel, Inc. is an American multinational toy manufacturing company founded in 1945 with headquarters in El Segundo, California.
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