Job Description:

Primary Responsibilities:

• Leads Customer Due Diligence processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering and Know-Your-Customer activities.
• Own and manage the AML/KYC process and its effect on the client experience
• Proactively engage in client conversation to educate contacts, prepare for deliverables and complete process.
• Ensure AML/KYC deliverables are met and hold internal partners accountable
• Participate in GCB Sales Process activities including client team meetings and client planning session preparation to proactively manage and anticipate AML/KYC needs.
• Serves as a champion to reinforce service and fulfillment protocols with clients and client teams; direct escalations, as needed.

Qualifications:

• Undergraduate Degree preferred
• Experience with AML/KYC due diligence process including appropriate identification and escalation of risks
• Strong aptitude for strategic and critical thinking with the ability to connect analytical work to the client needs and strategic objectives; client focused
• Strong business and financial acumen; familiarity with Global Commercial Banking a plus
• Proven organizational skills and ability to execute tasks and projects independently
• Efficiently able to meet deadlines while balancing competing demands of multiple internal partners
• Must demonstrate strong interpersonal, collaboration and communication skills.
• Proficiency with Microsoft programs including Word, Excel, PowerPoint, SharePoint and Outlook; advanced Excel skills a plus.
• Client-facing and Tableau experience preferred.

Shift:

Hours Per Week: