• Job Description

  Req#: JR24020519

  We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

  Working Arrangement

  Hybrid

  Job Description

  Are you looking for a supportive and collaborative workplace with great benefits, strong culture, and clear career development? You’ve come to the right place.

  Why choose Manulife?

  • Competitive salary package

  • HMO on the first day with free dependents

  • Retirement benefits

  • Merit Increase

  • Performance Bonus

  • Global network of industry experts

  • Extensive training resources

  The Opportunity

  The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering AML Enhanced Due Diligence Analyst with the resources to solve critical problems for the future of our business, which is why we need you.

  Minimum Requirements to Hire:

  · EDUCATION : Must be Bachelors Degree holder

  · EXPERIENCE: At least 4 years of relevant experience

  · SCHEDULE : Amenability to work on shifting schedules, weekends, and Philippine holidays (when needed)

  · LOCATION: Amenability to work in U.P. Ayala Land Technohub, Quezon City

  · HYBRID WORK ARRANGEMENT: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

  Minimum Skills to Hire:

  • Minimum 4 years of experience in a financial institution with due diligence is an advantage but not required

  • Must be graduate of Bachelors degree preferably within the economics, legal, banking or business area

  • For Internal Candidate - must be meeting all the service quality and productivity metrics for the last six months (e.g., Call Quality, IAT QA, Adherence, Attendance, etc.).

  • Exposure to life insurance and investment products for at least 2 years

  • Proficient in MS Office Suite of products including MS Word, Excel, Power Point

  • Understanding of OECD FATCA, CRS and other AML regulatory framework would be an asset

  • Ability to work independently under pressure and make prompt decisions in a fast-paced environment

  • Strong interpersonal and organizational skills

  • Analytical skills in respect of a wide variety client types, financial institutions, quoted companies and private companies

  • Stakeholder management. Ability to communicate with leaders in varying degrees of position

  • Effectively apply technical skills (i.e. foreign language, Boolean methodology, data analysis, etc.) and soft skills (i.e. critical thinking, problem-solving, information analysis and decision-making) in conducting EDD.

  • Ability to read/write in Mandarin for Chinese is nice to have

  • Knowledge of the wide-ranging and complex variety of fund/corporate structures (e.g. UBO) and ACAMS certification is an advantage

  On the job you will:

  • Conduct background investigations as required and coordinate with Regional Compliance or local compliance regarding red flags found on HNW individuals, Keyman insurance, and PICs.

  • Communicate the case status with the BU and Regional Compliance and any potential AML/ATF red flags.

  • Initiate knowledge sharing to the EDD team and GIFS for any unusual/unique findings encountered during research.

  • Ensure that tracking tools are updated with the correct information necessary to track monthly EDD data

  • Proactive participation with other segments through completing ad hocs or any additional EDD requests

  Our commitment to you:

  • Our mission; to be a part of making Decisions Easier and Lives Better

  • A leadership team dedicated to your growth and success

  • A bold ambition and set of goals to be a leader in driving transformation in our industry

  • Our best. Every day.

  Join our global network of industry experts! Apply today.

  Manulife is an Equal Opportunity Employer

  At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  
  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact MBPS_Talent_Attraction_Team@MANULIFE.COM

  
  Who is MBPS?
  Manulife Business Processing Services (MBPS) is a global shared service center providing administrative, finance, investments, contact center, information technology, underwriting, actuarial, and marketing services to Manulife and John Hancock companies around the world.

  About Manulife and John Hancock

  Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

  Manulife is an Equal Opportunity Employer

  At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

• About the company

  Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario, Canada.

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