• Job Description

  Req#: R-26220

  As part of our “security first” mindset, Alight is steadfastly committed to protecting our customers’ accounts and data by preventing, predicting, detecting, and responding to potential unauthorized access and fraud. Reporting to Alight’s Manager of Anti-Fraud Strategy and Response within Client & Customer Security, this role will conduct duties to protect the organization from fraud through vigilant monitoring, data analysis, and strategic response.

  This role responsibilities include detecting irregularities in user logs and transactions, aiding in the development of fraud detection models, and identifying emerging fraud trends. The role demands proposing process enhancements and providing recommendations on fraud measures and controls so, we are seeking an individual with at least 2 years of relevant experience. Collaboration with support teams for research and action on flagged accounts is crucial. Analytical skills are essential for investigating large data sets and reporting on fraudulent activities. Swift and accurate resolution of complex issues and analysis of risk codes are also integral to the role. This position is central to safeguarding the organization's financial and reputational integrity.

  **US Citizenship requirements- as this role supports services provided to the federal government and/or a federal government contractor, proof will be required to verify US citizenship status at time of hire.**

  Your job will:

  • Use Alight’s systems to review, classify, triage, and assign initial reports of suspected fraud from customers, clients, and internal stakeholders
  • Gathering evidence including querying, obtaining, sorting, analyzing, correlating, documenting, and preserving relevant customer account changes, authentication, and other activity.
  • Assist in the development of fraud models by validating instances of activity and suggesting potential fraud indicators for analysis.
  • Identify current trends, in fraud by examining user accounts and application patterns.
  • Propose process enhancements to prevent fraud activities.
  • Provide recommendations on fraud measures and controls to address evolving user behaviors and trends.
  • Collaborate closely with support teams to conduct research and take appropriate actions on user accounts.
  • Monitor user logs to detect any transactions or fraudulent accounts.
  • Analyze large volumes of data to investigate identify trends and report potential links to fraudulent activities.
  • Offer support in resolving complex issues that may arise promptly and accurately.
  • Perform analysis on GIACT risk codes, flag alerts, for investigation purposes.
  • Generate reports, monitor behaviors and track emerging fraud strategies.
  • Use Alight’s systems to conduct proactive fraud detection.
  • Work collaboratively with other fraud investigators and internal/external stakeholders.
  • Other duties as assigned by leadership in the context of the role.

  Our story

  At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

  Our Values:

  Champion People – be empathetic and help create a place where everyone belongs.

  Grow with purpose – Be inspired by our higher calling of improving lives.

  Be Alight – act with integrity, be real and empower others.

  It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

  With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

  Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

  Learn more at careers.alight.com.

  Flexible Working

  So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

  Benefits

  We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

  By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

  Our commitment to Diversity and Inclusion

  Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

  At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

  Diversity Policy Statement

  Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

  Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

  Authorization to work in the Employing Country

  Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

  Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

  #LI-Remote p&tjobs

  We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
  

  Pay Transparency Statement: Alight takes into consideration a candidate’s experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $64,500.00/year (for full time employees) and the estimated maximum base salary for this role of $102,500.00/year (for full-time employees). Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://careers.alight.com/us/en/alight-us-benefits-2023

  
  DISCLAIMER:

  
  Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

  Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

• About the company

  Alight Solutions is an Information technology and consulting company based in Lincolnshire, Illinois.

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