• Job Description

  Req#: 24006051

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  How will you make an impact in this role?

  This open position is an opportunity to support the NCG Travel & Entertainment Team covering the Dining, Lodging, Travel, Entertainment, Government, Publishing & Services business segments. As a key part of the team, the Analyst will be responsible for supporting the T&E Team with a high-profile diverse set of merchants accounting for ~ $89B in charge volume. This is a highly strategic and analytical role reporting directly to the VP and General Manager of the business. In addition to supporting the Travel & Entertainment team, the Analyst will be an integral and key member of the NCG Executive Office, supporting leadership in executing key strategic projects for leadership across American Express. The role will provide an opportunity for the Analyst to develop knowledge of the U.S. Merchant Services business, gain experience working as part of global organization, drive and lead key projects, as well as gain deep industry insight into some of the most strategic segments of the merchant business.

  Responsibilities:

  • Drive collaboration across the T&E team by supporting business development and marketing partnerships.
  • Lead initiatives and deliverables to drive value for the National Client Group including Quarterly Business Reviews and strategic projects for Executives across American Express.
  • Research, analyze and prepare data and insights for industry analysis, merchant strategy development and business reviews as well as internal account planning
  • Play an active role in the team, contributing ideas and recommendations to help drive growth of charge volume across the portfolio
  • Manage and optimize the NCG Contractual marketing budget, and Point of Purchase budget

  Qualifications:

  • Analytical skills and financial acumen, comfortable using data to formulate and support theories
  • Proven decision making and problem solving capabilities
  • Excellent organization and project management skills
  • Strong verbal and written communication skills
  • Ability to manage multiple projects at various stages simultaneously
  • Demonstrated collaboration skills, able to drive results working across multiple partners at various levels throughout the organization
  • Ability to work cohesively with senior leaders
  • Proven ability to learn business systems, including reporting and CRM tools
  • Advanced PowerPoint and Excel skills
  • 1-3 years of similar work experience
  • Bachelor's Degree highly preferred

  Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

  If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

  Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

• About the company

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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