• Job Description

  Req#: WHQ00024791

  Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

  Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

  Create what’s next with us. Let’s define tomorrow together.

  We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

  Key Responsibilities:

  Responsible for working closely with all Cargo partners from Senior Management to Front Line Leaders, across all functional areas including Sales, Operations, Revenue Management, Finance and Contact Centers to support and enable the development and achievement of the Cargo Division Strategy by using data.

  The role is encouraged to have (or gain) a detailed understanding cargo's business in order to

  • Leverage and analyze data to identify gaps, needs, and ways to measure business processes
  • Acquire, validate and store data to ensure it is accessible for reporting
  • Develop critical metrics, reporting, insights and tools to drive efficiency and effectiveness
  • Influence, support and collaborate with Division collaborators to develop and achieve Strategic objectives and steer the business

  The role will be tasked with supporting Revenue Planning and Forecasting which includes

  • Development and implementation of forecasting and planning models
  • Collaboration with regional Cargo Sales teams to identify and quantify industry trends impacting performance
  • Support tracking of regions performance against financial forecast and plan through dashboard creation, interpretation and presentation

  Responsibilities also include supporting and enabling the achievement and development of critical initiatives by performing the following actions:

  • KPI Development and Data Management
  • Descriptive and Diagnostic Analytics
  • Reporting and Performance Management
  • Enablement and Training
  • Automation, Innovation and Tools
  • Project Management and Process Optimization

  United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

  What’s needed to succeed (Minimum Qualifications):

  • Bachelor’s degree: Business, Finance, Analytics, Economics or related field
  • Proficiency with Microsoft Excel and PowerPoint
  • Experience working with large datasets using SQL to develop & validate base tables, build analyses and extract new insights
  • Strong communication skills
  • Strong organization and project leadership skills, and strong attention to detail
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of the interview required to meet job qualification
  • Reliable, punctual attendance is a crucial function of the position

  What will help you propel from the pack (Preferred Qualifications):

  • Advanced degree in a quantitative field: Statistics, Engineering, Business Analytics, Information Systems, Aviation Management or related degree
  • Experience building reports and visualizations using tools such as Spotfire, Tableau, or Power BI
  • Experience with statistical analysis and sophisticated data modeling
  • 2+ years of Cargo or Airline experience and analytical related work
  • Ability to translate business needs into data solutions and tell a story using data
  • Experience with R, Python, SQL, Salesforce

  United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

• About the company

  United Airlines, Inc. is a major American airline headquartered at Willis Tower in Chicago, Illinois. United operates a large domestic and international route network spanning cities large and small across the United States and all six continents.

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