LPL Financial
Analyst II, Home Office Tech
5 days agoWhat's your preference?
Job Description
- Req#: R-045584
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $43.90/hour
- Highly competitive Total Rewards package, including 401K matching, health benefits, employee stock options, and paid time off
- Opportunity for career advancement and growth within the organization
- Supportive and innovative work environment with a focus on creativity and employee development
- Chance to make a positive impact by providing exceptional IT support to internal employees
What to Expect (Job Responsibilities):
- Provide Tier 2 support for end-user computing devices for internal employees and contingent workers
- Respond to incidents and requests within a ticketing system, ensuring timely resolution
- Deploy, troubleshoot, and configure end-user computing devices, including Windows and Mac operating systems
- Provide customer training and create knowledge documentation for IT-related issues
- Collaborate with various business units and adhere to ITIL processes for change and incident management
What is Required (Qualifications):
- Must be able to work 100% from a corporate office 5 days a week
- 2+ years of technical support experience, including support for Windows and Mac
- Experience with Microsoft Active Directory Domains, Office 365, and corporate networks
- Strong communication skills and a collaborative attitude
- Associate degree, Certificate, or Boot Camp in Computer Science or equivalent training/experience
How to Stand Out (Preferred Qualifications):
- Working knowledge of various Windows OS and hardware for PC environments
- Experience with workstation setup, conference room support, and mobile device technology
- Familiarity with networking principles and terminology
#FinancialServices #ITSupport #CareerOpportunity #CompetitivePay #EmployeeBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
LPL Financial Holdings Inc was founded in 1968 and is considered the largest independent broker-dealer in the United States.
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