• Job Description

  Req#: 38653

  Company Description

  Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

  Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

  Military encouraged to apply.

  Job Description

  The Research Analyst plays an essential role within the Strategy Realization Team to conduct market and internal research to generate insights and formulate strategic recommendations to support business planning.

  The candidate will need to be able to extract insights from data and clearly communicate risks, opportunities, and actions to senior leadership to enable future growth strategies.

  • Conduct quantitative and qualitative desktop research including but not limited to competitor assessments, industry and market analysis, industry and market trends, customer and team member insights, and market sizing
  • Support and lead subject matter expert interviews by developing interview questions, grouping interview insights into themes, and distilling opportunities and risks from key interview themes
  • Work with large amounts of internal and external data to articulate differences between Pilot and key competitors, uncover customer needs and shortcomings in Pilot’s offerings, and monitor industry trends
  • Synthesize insights from a variety of research methods into actionable insights and strategic recommendations
  • Develop high-quality presentations and other supporting materials for the Strategy Realization and leadership teams
  • Present findings to stakeholders and business leaders
  

  Qualifications

  • Bachelor’s degree in business, economics, marketing, natural sciences, quantitative social sciences or other related field
  • 2+ years in management consulting or corporate strategy strongly preferred
  • Market and industry research
  • Management consulting
  • Strategic insights research
  • Advanced Excel, data analysis, data visualization skills
  • Advanced PowerPoint, presentation, and story telling skills
  • Structured thinking and structured problem solving
  • Comfort working with ambiguity in fast paced environment
  

  Additional Information

  • General office work requiring sitting or standing for long periods of time
  • Travel required less than 5%

• About the company

  Pilot Company is the largest operator of travel centers in North America with more than 750 locations in 44 states and six Canadian provinces. Headquartered in Knoxville, Tennessee, the company employs more than 28,000 people. CEO Jimmy Haslam has embraced technology and moved Pilot Flying J in new directions, leading the company's growth from 1.1 billion fuel gallons sold in 1996 to more than 7 billion sold annually today. Pilot Flying J serves more than 1.6 million guests a day and is committed to connecting people and places with comfort, care and a smile at every stop.

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