• Job Description

  Req#: 391279BR
  Location: East Hanover, NJ (Hybrid)
  
  #LI-Hybrid
  
  Multiple Openings
  
  The Analyst, Institutional Chargebacks, Membership and Rebates will support the Innovative Medicines (IM) US organization with accurate and timely validation of membership eligibility and chargeback requests for the Institutional contract segment.
  
  Your Key Responsibilities:
  • Process Expert/Lead –Create and maintain Indirect/Direct membership information in Model N and SAP. Conduct Class of Trade research to support Government Pricing calculations. Responsible for the timely and accurate processing of all chargeback claims.
  • Business Partnering – Understand contract strategies for accurate customer administration. Demonstrate effective prioritization to ensure timely response for all membership inquiries. Communicate with assigned wholesalers, GPO, LTC, Specialty Groups, HIBCC, IMS, and HRSA to determine member eligibility. Troubleshoot with Market Access to resolve any customer alignment issues. Work with teams in remote locations both inside and outside the U.S. to achieve department objectives.
  • Team Leadership/Meeting Facilitation - Conduct meetings to achieve issue resolution within the department, with internal customers, wholesalers, specialty distributors, LTC, and GPOs. Maintain systems and logs to track contracts, rebate, chargebacks, and membership issues for accurate reporting to management.
  • Data Analytics: Utilize internal dashboards, GPO rosters and internal tracking logs to identify membership trends and eligibility issues.
  • Quality Assurance – Ensure adherence to all standard operating procedures and SOX requirements. Ensure communication to management about identified risks to the department and organization. Identify any areas for improvement and provide actionable feedback.
  
  

• About the company

  At Novartis, we are reimagining medicine to improve and extend people’s lives. We are working hard to produce breakthroughs and address unmet needs for patients with devastating diseases, including genetic disorders and certain deadly cancers. Learn mo...

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