We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more...

* Please note that temporary positions are not eligible for benefits.

POSITION OVERVIEW

You will be responsible for providing excellent and high-quality client service to the BDC Online Financing team in resolving core issues, preparing client proposals and all related documents (e.g., letters of offer, contracts and amendments), obtaining the necessary signatures, and following up with clients. You will also perform various administrative tasks and provides quality support to the team.

CHALLENGES TO BE MET

• Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices.

• Prepare letters to clients (e.g., letters of offer and change letters) ensuring that all necessary information and documents have been entered into the system, ensure that all required signatures are obtained, and follow up until the file is closed.

• Review loan applications received for completeness to ensure effective file management in accordance with BDC's online process requirements. Support the team in the management of all loan applications and the execution of any other administrative tasks.

• Support BDC's strategies to increase online financing and use of the client portal (e.g. by participating in pilot projects for ICT and BDC Consulting loans).

• Maintain good relationships with internal and external partners to foster team spirit, common goals and consistent application of policies.

• Stay abreast of changes to detailed policies, procedures and processes, as well as trends in credit and regulatory issues that may impact BDC.

WHAT WE'RE LOOKING FOR

• Bachelor's degree in administration with a concentration in accounting/finance or any field deemed equivalent

• Experience as an accounts payable, receivable, assistant, administratif.ve are considered attractive assets

• Strong focus on customer service and proven initiative in listening, identifying sales opportunities and resolving problems

• Excellent organizational skills and ability to prioritize and deal with a variety of situations at all times

• Excellent ability to work independently and meet tight deadlines.

• Team player, high energy, creativity, flexibility, collaborative spirit and desire to work as part of a collaborative team.

• Good knowledge of MS Office (Word, Excel, PowerPoint, Outlook).

• Excellent ability to express and write in English, French is an asset.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca .

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.