• Job Description

  Req#: 25008365

  At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

  Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

  How will you make an impact in this role?

  This role will report to the Manager | Risk Management and as part of the International Risk & Control Operations - Business Conduct LAC Execution Business Conduct Team, will play a critical role in supporting the ICS Risk & Control Organization to drive strategic Business Conduct priorities in ICS Canada. The successful candidate will work across a wide range of strategic initiatives, governance programs, risk analysis initiatives and remediation efforts including establishing measurable metrics for ICS to help ensure the business objectives of the organization are met.

  Responsibilities

  • Support ICS wide Business Conduct strategic initiatives and projects based on program evolution and emerging trends
  • Develop impactful communications and presentation materials for executive-level audiences and regulator
  • Liaise and build strong Partnerships with Business Leaders, Colleague team members, external contacts, and other relevant stakeholders to ensure alignment, and execution of the team’s overall priorities
  • Manage business conduct operations (e.g., leadership updates, preparing monthly oversight results)
  • Special projects / analysis as needed

  Minimum Qualifications

  • Demonstrated strategic thinking and analytical skills, ideally with 5+ years of experience in strategic analysis, consulting, communications and/or project management related roles.
  • Risk analysis mindset.
  • Superior project management and organizational skills.
  • Ability to manage multiple tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment.
  • Strong drive and high personal accountability to deliver results within tight timeframes; ability to prioritize effectively when faced with changing priorities.
  • Superior written and verbal communication skills, including ability to storyboard presentations.
  • Excellent relationship and influencing skills for dealing with a wide range of issues and people at different levels; proven ability to navigate effectively and efficiently within American Express.
  • Creative problem solver who can manage tasks and projects autonomously with minimal supervision.
  • Energetic, curious, self-motivated, proactive and able to work well under pressure and in an unstructured environment.
  • Strong executive presence, maturity, self-awareness, and integrity – able to maintain strict confidentiality.
  • Advance written and oral English knowledge (a must)

  Preferred Qualifications

  • Proficiency in both written and oral English is essential. French is preferred, but optional.

  We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• About the company

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

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