• Job Description

  Req#: R-219781

  Our Purpose

  We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

  Title and Summary

  Analyst, Risk Management

  Overview
  
  The Global Business Service Centre (GBSC) is a shared services centre within Mastercard whose mission is to add value to our partners and serve our customers by delivering operational excellence, enhanced experiences, and focused business results.
  • Are you passionate about solving problems?
  • Do you enjoy balancing the needs of many stakeholders?
  • Are you naturally curious and energized when helping others?
  
  
  Role
  • Supports regions, business units, and functions as a dedicated banking subject matter expert
  • Supports banking partner relationships, including responding to inquiries timely
  • Responds to customer inquiries timely and effectively utilizing preferred GBSC tools and reporting
  • Leverages performance management tools and reporting to track progress and consolidate operational results
  • Escalates areas of operational risk and opportunities making specific recommendations on resolutions
  • Identifies & Assists with the implementation of process improvements
  • Performs, updates and maintains existing access and reports from various banking systems
  • Supports SOX compliance and assisting with control improvements
  • Supports special projects as requested; provides ad-hoc support to senior management
  
  All About You
  • Bachelor’s degree in Business or Accounting/Finance
  • Experience with Treasury/Banking applications, Anti-Money Laundering (AML), Know Your Customer (KYC)
  • Experience building trusted relationships with business partners
  • Experience managing projects
  • Excellent verbal and written communicator
  • Ability to influence outcomes and drive behaviour among diverse stakeholders to achieve timely results
  • Comfort around all levels of the organization

  Corporate Security Responsibility

  
  All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

  
  

  
  

  
  

• About the company

  Transforming the way we live Electronic payments have the ability to create a world with greater opportunities for all. To take us beyond borders, to new markets. Beyond mere moments, to meaningful experiences. That's the power of a World Beyond Cash®. And that's Priceless®.

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