• Job Description

  Req#: 71038

  Location: Rio West E Bldg (PHX-RWE1)
  Additional Locations: None
  Requisition ID: 71038

  Intro

  Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

  Why you'll love this job

  • This job is a member of the Revenue Accounting Team within the Finance Division.
  • Responsible for reporting and analyzing data related to travel agency processing, operations and fees, as well as assisting in identifying process improvements

  What you'll do

  • Provides in depth analysis of processing volumes, including issue identification and root cause analysis

  • Develops dashboards and reports to summarize and communicate operational metrics

  • Works closely with internal teams to coordinate resolutions on production problems, cost reduction initiatives and reporting/policy/fraud issues

  • Builds consensus with other internal departments such as Sales, aa.com, Information Technology, Legal, Cobrand, and Marketing

  • Serves as a liaison to the Payment product delivery team related technology projects

  • Assists with transaction level processing such as rejects and exceptions

  • Provides in depth analysis of processing volumes, including issue identification and root cause analysis

  All you'll need for success

  Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's degree in Finance, Accounting, Business Administration, or other relevant field or equivalent experience/training
  • 3 years related work experience in similar field/position

  Preferred Qualifications- Education & Prior Job Experience

  • Master's or other Advanced degree in relevant field or equivalent experience/training

  Skills, Licenses & Certifications

  • Knowledge of Microsoft Office suite, including Excel, Word, Outlook, etc. (in-depth knowledge of Excel is required)
  • Thorough knowledge of Alteryx and SQL preferred
  • Willingness to take initiative and ownership
  • Ability to logically structure analysis of complex issues and develop solutions to business problems and operational challenges
  • Ability to create process documentation
  • Ability to manage multiple relationships and projects, prioritizes opportunities, and take initiative towards achieving common goal
  • Outstanding organizational skills
  • Able to build relationships and interact productively with various departments and all levels of management
  • Work in a team environment as well as be successful independently

  What you'll get

  Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

  Feel free to be yourself at American

  From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
  
  Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

  Additional Locations: None
  Requisition ID: 71038

• About the company

  American Airlines Group Inc. is an American publicly traded airline holding company headquartered in Fort Worth, Texas.

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