• Job Description

  Req#: R-333309

  Why Wells Fargo:

  This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S. At Wells Fargo, we support employees’ career aspirations and growth. We’re proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

  We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

  About this role:

  Wells Fargo is seeking an Analytics Consultant. Learn more about our career areas and lines of business at wellsfargojobs.com . This role is part of the complaints data analytics team and will g ather data from the voice of the customer complaint line. The data is used to build reports, and report findings to each line of business to identify trends.

  
  In this role, you will:

  • Consult with business line and enterprise functions on less complex research

  • Use functional knowledge to assist in non-model quantitative tools that support strategic decision making

  • Perform analysis of findings and trends using statistical analysis and document process

  • Present recommendations to increase revenue, reduce expense, maximize operational efficiency, quality, and compliance

  • Identify and define business requirements and translate data and business needs into research and recommendations to improve efficiency

  • Participate in all group technology efforts including design and implementation of database structures, analytics software, storage, and processing

  • Develop customized reports and ad hoc analyses to make recommendations and provide guidance to less experienced staff

  • Understand compliance and risk management requirements for supported area

  • Ensure adherence to data management or data governance regulations and policies

  • Participate in company initiatives or processes to assist in meeting risk and capital objectives and other strategic goals

  • Collaborate and consult with more experienced consultants and with partners in technology and other business groups

  
  Required Qualifications, US:

  • 2+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  
  Desired Qualifications:

  • Experience with BI Tools such as Tableau or Power BI or SSRS or ClickView

  • Strong analytical and technical skills

  • Database tools: Teradata, SQL Server Management Studio, Business Intelligence Development Studio, SSRS, SSAS, SSIS, Oracle

  • Excellent verbal, written, and interpersonal communication skills and demonstrate strong presentation skills

  • Experience with SAS

  Posting End Date:

  8 Feb 2024

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

• About the company

  Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco.

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