Brighthouse Financial

Annuity Escalation Support Analyst (Charlotte, NC (Hybrid) or Remote)


PayCompetitive
LocationCharlotte/North Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 5028
      Employer Industry: Financial Services

      Why Consider this Job Opportunity:
      - Salary up to $68,000 plus competitive performance-based incentives
      - Opportunity for career advancement and growth within the organization
      - Flexible work environment - remote work or in-office options
      - Generous paid time off, including company holidays, volunteer time, and study time
      - Comprehensive financial health benefits, including a 401(k) savings plan with company match
      - Supportive family benefits, including paid parental leave and dependent care options

      What to Expect (Job Responsibilities):
      - Provide escalation services for new business, licensing, post-issue, and claims transactions
      - Collaborate with wholesalers, Divisional Sales Manager, and Third-Party vendors
      - Research and resolve service-related issues for financial professionals
      - Maintain knowledge of annuity products to provide escalation support
      - Take ownership of problems until resolution

      What is Required (Qualifications):
      - 3+ years of annuity industry experience preferred
      - Customer service experience
      - Clear and concise communication skills
      - High degree of professionalism
      - Bachelor's degree preferred

      How to Stand Out (Preferred Qualifications):
      - Experience in the financial services industry
      - Familiarity with annuity products and services

      #FinancialServices #CustomerSupport #RemoteWork #CareerGrowth #CompetitivePay

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Brighthouse Financial, Inc. 6 million insurance policies and annuity contracts in-force.