• Job Description

  Req#: 12275

  Job Summary

  Accurate output is expected in all cases handled with key tasks described as follows: Retrieve cases assigned to job holder and keep productivity log updated of completion status. Retrieve data from multiple system or hard copy sources and capture them to the destination system. Review data consistency across various documents and system data according to pre-set guidelines. All work must be completed in strict adherence to operating manuals without deviations. Provide ad hoc admin support to supervisor such as photocopying, scanning, data entry and archival of documents for approved cases as assigned.

  • Review data consistency across various documents and the ECDD system data according to pre-set guidelines.
  • Complete the Mandatory E-learnings on timely basis.
  • All cases assigned on ECDD must be completed in strict adherence to operating manuals without deviations.
  • Turnaround Time (TAT) for each case to be maintained.
  • All cases reviewed are 100% accurate in terms of data content; and all CDD documents are captured to fulfil SME AML CDD Procedures and local requirements for proper AML CDD control.
  • To ensure that review is performed on proposed cases and rejections are highlighted to frontline according to the risk classification of errors viz. High, Medium & Low and shared with frontline / proposer for necessary correction.
  • Ensure effective socialisation of issues and best practices in the unit
  • Focus on Customer Experience while completing the CDD Ops activities. Group Complaint Register to be reviewed for AML CDD related issues.
  • To support the Checker/frontline of the case for smooth execution on ECDD
  • To provide the necessary guidance/training to the frontline (PR Hunters & RM) so that the error rates are minimum.

  Key Responsibilities

  Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]

  Key stakeholders

  • Compliance teams
  • CDD AML unit from Group
  • Frontline stakeholders from CPBB
  • CDD Operations Maker from Business & Individual Banking unit

  Skills and Experience

  • CDD expertise

  Qualifications

  • Experience and knowledge in Banking industry with AML Experience
  • Must be certified (as prescribed for the role) by completing all relevant SCB e-assessments
  • Solid knowledge and understanding of regulatory requirements relating to CDD/AML and internal procedures
  • Minimum 5-6 year relevant experience in AML/KYC and/or client onboarding, from banking and/or financial services sector with a focus on private banking clients, including corporate
  • Good working knowledge of Microsoft standard desktop packages.
  • Good communication skills and an ability to interact effectively at all levels of the organisation.
  • High level of integrity and professionalism
  • High attention to detail

  About Standard Chartered

  We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

  Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

  Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

  What we offer

  In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

• About the company

  Read our interaction guidelines: https://www.sc.com/en/interaction-guidelines.html

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