The AP Document Management Analyst analyzes and resolves invoice issues with internal and external vendors. Performs daily reviews and analytics of AP Analyst workflow exception queues. Performs root cause analytics and reports to streamline processes and design improvement is expected.

Job Responsibilities:

• Works incoming invoices accurately and timely by following the AP Invoice Process guidelines.
• Researches various source documents to accurately code and route invoices; works with end users and vendors to determine correct coding for routing invoices.
• Communicates with internal departments and external vendors to resolve PO and non-PO invoices; works with Supply Chain to communicate any PO invoice discrepancies.
• Works in all invoice queues and follows directions from the Manager of AP Operations on specific tasks or vendors for the day if required.
• Works with internal departments and external vendors on invoice resolution for PO and Non-PO vouchers.
• Builds a working relationship with internal depts; Supply Chain and vendors; clearly communicates issues, and follows up on invoice matters.
• Helps resolve credit holds so products or services can continue; by processing invoices timely
• Receives, researches, and resolves a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons, i.e. department end user or supplier
• Ensures rejected invoices from the field are routed to the correct end user.
• Works on stranded invoice reports to ensure invoices are continually moving throughout the system.
• Analyzes AP transactions to ensure compliance with internal controls and accounting policies.
• Maintains and reconciles supplier statements monthly to minimize/decrease credit hold issues.
• Resolve discrepancies in billing and payments and recommend improvements to AP policies and procedures.

Requirements:

• Education: High School or GED
• Experience: 2 years of experience in accounts payable or related field OR 1 year of experience in accounts payable or related field with Associate's Degree