Transformco

Appliance and Refrigeration Repair Technician


PayCompetitive
LocationRichmond/Virginia
Employment typeFull-Time

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  • Job Description

      Req#: 1017557BR
      Appliance and Refrigeration Repair Technician

      Why an Appliance Repair Technician career might be right for you:
      • You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
      • You like fixing things – Getting things working again is a satisfying outcome. You did that!
      • You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
      • You like to be on the move – You’re on the road and welcomed into customers’ homes every day.
      Why a career with Sears Home Services is right for you:
      • Great hourly rates – $23 - $27 / hourly base rate, depending on experience, certification and location.
      • Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.
      • 401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.
      • More ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
      • Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
      • Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
      • Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
      • Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
      • Tools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
      Job responsibilities:
      • Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
      • Deliver excellent customer experience that exceeds expectations consistently
      • Provide customers with value-added solutions that help make their home more clean, comfortable & protected
      • Keep company truck well-maintained & organized, and help manage parts efficiently
      • Performs other duties as assigned

      Requirements:
      • High school diploma or general education degree
      • EPA Type I or EPA Universal certification
      • Mechanical knowledge and aptitude, including use of testing & repair tools
      • Experience repairing and diagnosing a variety of home appliances preferred
      • Can follow directions and processes for quality workmanship
      • Can use smartphone, including use for part ordering
      • Successfully pass a background & drug screen
      • Valid driver’s license for the state(s) in which you work
      • Ability to travel up to 100%
      • Ability to work variable and flexible hours, including required overtime
      • Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
      • Excellent communication skills, both verbal and written; Ability to read, write, and speak English
      • Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
      • Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
      • Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
      • Ability to occasionally reach above shoulder
      • Ability to drive automatic transmission vehicle
  • About the company

      We are transforming Transformco® into an integrated retail company that provides superior value through trusted brands, great products and convenient, reliable services. We want you to be a part of our journey. Are you in?