• Job Description

  Req#: 219895
  !*!

  The Role

  Joining the CRO team and reporting into the UX Lead, this is an exciting opportunity to be part of a team constantly looking to improve the digital experience for our customers.

  How you will do it

  This role will focus on delivering exceptional customer experiences across all products and services, whilst ensuring a consistent and on-brand experience across all of our channels. You will drive user research and design validation through a mixture of research methodologies and informed by research, customer feedback and data.

  You will gather and interpret the test and design requirements with the UX Lead and stakeholders and work closely with Product Owners, Project Managers, Data and Insight Teams, Digital Performance Analyst to Front End Devs and other designers.

  Your primary responsibility will be to optimise easyJet’s digital site to improve conversion rates.

  You will achieve this by designing AB & MVT tests for our digital journeys, using your experience in leading UX/UI design decisions in web and mobile-based products as well as experience and knowledge of CSS and HTML
  With an eye for detail and using your initiative you will propose simple UX solutions to complex business problems while keeping the customer experience front and centre.

  You will be able adapt to changing requirements and create everything from basic wireframes to full “market ready” designs. In addition you will play an active role in driving forward the efficiency of the team. Your creative thinking and innovative solutions will be highly valued, contributing to the success of a dynamic and forward-thinking company.

  !*!

  What you need to do the role

  
  With an extensive background in UX and UI Design you will help us create exceptional customer experiences across all of our products and services.

  You will lead UX/UI design decisions for web and mobile-based products and will have the ability to propose simple solutions to complex business problems while keeping the customer experience front and centre.

  Technically you will need to have experience with CSS and HTML and you will have worked on designs that must meet accessibility guidelines (W3C)

  You will have the ability to work across a range of design and prototyping tools e.g.

  Figma – essential

  Hotjar

  Userlytics

  The role will see you working across multiple products and projects to deadlines in an agile environment. Strong stakeholder management and communication is essential.

  What you’ll get in return

  · Competitive base salary

  · Up to 20% bonus

  · 25 days holiday

  · BAYE, SAYE & Performance share schemes

  · 5% pension

  · Life Assurance

  · Flexible benefits package

  · Excellent staff travel benefits

  Location & Hours of Work
  This is a full-time hybrid working role, we typically get together three times a week in the office which is based at Luton Airport.
  
  

  About easyJet
  At easyJet our aim is to make low cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service.
  It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you’re working as part of our front line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too.

  
  Apply
  Complete your application on our careers site.
  We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates.

  #LI-CH1 #LI-HYBRID

• About the company

  EasyJet plc is a British multinational low-cost airline group headquartered at London Luton Airport.

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