Are you an Application Packager looking for a new challenge?

We are expanding the Application Packaging team on a large IT site and have a new opportunity for an experienced and multi-skilled Desktop Engineer to work within a team providing Application Packaging, Image Management and Deployment. We are looking for people who are skilled in the requirements capture, analysis, development, management and maintenance of a predominantly Wintel client desktop service.

We can offer great career progression opportunities, based anywhere within the UK, benefits which you can flex to meet your needs and training and development opportunities. You will be encouraged to feed into processes to ensure the service offered is relevant and up to date whilst working on end to end projects from outlining business case stages through to implementation and contract management.

If you are an outstanding and highly motivated individual with passion and desire to contribute to the positive reputation of our business, we would love to hear from you!

What you will be doing:

• Repackaging of application installation routines from COTS and bespoke source installation media
• Alignment with base OS images and build sequences
• Configuration of applications / OS images within the software delivery infrastructure
• Definition and configuration of Application / OS lockdown policies and relaxations
• Unit test application installations and OS deployments within a locked down environment
• Baseline and release documentation for engineered components within the team’s area of responsibility
• Management of client / application deployment infrastructure
• Provide a 3rd / 4th line incident and problem escalation for applications and operating systems deployed to the live environment

What you’ll bring:

• Experience of Windows registry and file system
• A thorough administrator level understanding of Windows 10
• Knowledge and practical experience of application packaging methodologies and toolsets (MSI, App-V, etc)
• Active directory administration (specifically in the area of group policy management)
• Windows scripting languages, ideally PowerShell
• Systems management, using Microsoft MECM (SCCM) as the deployment infrastructure
• Strong customer service skills, focused upon meeting customer needs
• Knowledge and experience with ITSM/ITIL V3 Reference model

It would be great if you had:

• Support / maintenance of supporting Desktop platform infrastructure
• Understanding and knowledge of cloud client management technologies, e.g., Intune
• Experience in application and OS management of non-Wintel desktop platforms, e.g., iOS, MacOS
• Image creation and deployment, e.g., MDT, creation of WIM’s, task sequences, etc

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full-time
Location: Cheltenham OR London OR Manchester - full time on site
Security Clearance Level: Must be eligible for DV clearance
Internal Recruiter: Lee
Salary: £45,000 to £50,000
Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund

Loved reading about this job and want to know more about our company?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies.