RX2 Solutions
Application Support Analyst II
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Job Description
- Req#: 25-00086
Employer Industry: Information Technology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive salary and benefits package
- Supportive and collaborative work environment
- Chance to contribute to the improvement of internal processes and systems
- Work on complex application-related issues with a focus on problem-solving
- Involvement in both production and non-production environments
What to Expect (Job Responsibilities):
- Automate key operational processes, including software installation, monitoring, alerting, configuration, and file management
- Document and share installation, configuration, and troubleshooting procedures across support teams
- Troubleshoot and resolve complex IT issues involving operating systems and third-party applications
- Maintain and support day-to-day operations to ensure application environments remain fully functional
- Serve as a technical liaison between business units and software vendors
What is Required (Qualifications):
- Bachelor's degree in Computer Science or equivalent work experience
- 3–5 years of experience in application support or a recent degree in Computer Science with demonstrated technical aptitude
- Familiarity with system administration and monitoring tools such as Splunk, Perfmon, and Galileo
- Proficient in writing SQL queries and supporting cloud applications
- Experience with Microsoft 365 applications including SharePoint Online, Purview, and OneDrive, or OpenText
How to Stand Out (Preferred Qualifications):
- Experience with Extended ECM
- Exposure to CSS and experience supporting Oracle and Microsoft SQL Server databases
- Strong problem-solving skills and a tenacious, solution-focused mindset
#InformationTechnology #ApplicationSupport #CareerOpportunity #ProblemSolving #ITJobs
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