Virtusa

Application Support Engineer - (Job Number: CREQ168410)


PayCompetitive
LocationDelhi/Delhi
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 414821
      !*!Job Responsibilities
      The scope of work of the resource is as follows:
      1. Understand and manage JIRA related enhancements and customizations
      2. Work on new solutions and design thinking approach for JIRA
      3. Coordinate internal resources and third parties/vendors for the flawless execution of projects
      4. Develop a detailed project plan to monitor and track progress
      5. Ensure that all projects are delivered on-time, within scope and within budget
      6. Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
      7. Measure project performance using appropriate tools and techniques
      8. Report and escalate to management as needed
      9. Perform risk management to minimize project risks
      10. Create and maintain project documentation, process flows and presentations
      Skillset required for the role:
      1. Experience in managing JIRA and its customizations
      2. Exposure in managing vendor partners
      3. Working experience in handling of projects
      4. Client-facing and internal communication skills
      5. Excellent written and verbal communication skills
      6. Solid organizational skills including attention to detail and multitasking skills
      7. Proficient in Microsoft Office, Excel & Power Point skills
  • About the company

      Virtusa Corporation is an American information technology services company founded in 1996 in Sri Lanka and has its headquarters in Southborough, Massachusetts, United States.

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