INTELLISWIFT INC

Application Support Specialist

4 days ago

PayCompetitive
LocationToronto/Ontario
Employment typeFull-Time

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  • Job Description

      Req#: 25-08884
      Job Title: Application Support Specialist
      Location: Toronto, ON M5X 1A1 [Hybrid, in office Monday & Tuesday with some flexibility]
      Duration: 12 months
      Contract Type: T4 only
      Pay Rate: $31.03/Hour

      Role Mandate:
      • The Critical Application Support Specialist is responsible for logical and physical access provisioning and user administration functions for the business unit.
      • This role provides support, guidance and advice for all supported applications.
      • Provides a variety of general support services and tasks to support the business group.
      • Collaborates with internal and external stakeholders to facilitate delivery of business objectives in accordance with applicable policies, processes, and controls.

      Role Responsibilities Include (but are not limited to):
      • Responsible for access provisioning and administration functions for critical applications including documentation, password resets and unlocks
      • Provision equipment as well as systems access for AML Group
      • Liaise with internal stakeholders from various lines of business to ensure their requests are completed, and the appropriate action is taken
      • On a rotating basis cover the team mailbox, and ensure the appropriate parties are looped in, and any necessary action is taken.

      Must-Have Skills:
      • High School Diploma or equivalent required
      • 2 to 4 years experience required in a similar role
      • Verbal and written communication skills
      • Demonstrate the ability to multi-task efficiently and respond to requests in a prompt manner.,
      • Must be able to manage deliverables, prioritize tasks and demonstrate quality documentation and consistent execution
      • Ability to work independently and collaboratively and manage one’s time
      • Ability to keep information organized and confidential.

      Nice to Have Skills:
      • Previous experience with SharePoint/Power Apps Tools
  • About the company

      Intelliswift has been a top IT & Software solutions company in USA which provides end-to-end IT services and building strong digital foundations