Functieomschrijving
How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 80 TRUMPF locations.
The Applications Engineer reports to the Applications Engineering Manager and is a primary or secondary, technical resource for the field sales force; and is responsible for actively driving and managing the technology evaluation stage of the sales process. Working in conjunction with the Trumpf Huettinger sales team and R&D departments of the product centers, as a key technical advisor and product advocate, the Applications Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The Application Engineer must be able to establish and maintain strong relationships throughout the sales cycle and cooperate closely with the experts of the product centers.
Maintain expert level of product knowledge and industry applications – e.g. Semiconductor, Display, Renewable Energy, Industrial Thin Films
Articulate technology and product positioning to both business and technical users
Provide design and specification development support to consultants, integrators, and distributors.
Respond to functional and technical elements of RFIs/RFPs
Listen, understand, and convey customer requirements to internal stakeholders; eventually leading to a client consult and presentation of proposed design and technical concepts
Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
Perform technical/ product training for sales people, estimators, and engineers at client accounts
Assist in the design and development of new products and tools necessary to progress business objectives
Through coordination and cooperating efforts, communicate and review client technical roadmaps to products centers and ensure there is a transparent path to 1) allow TRUMPF Huettinger development projects and new technical concepts to hit windows of opportunity and 2) consistently meet client's technical objectives and expectations.
Maintain accurate records of client accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
Provide status reporting of ongoing projects and future projects.
Travel to project sites to perform start-up, integration, and training services
Maintain professional business relationships within client accounts.
Support promotions and product sales at defined product trade shows and events
Experience
Basic Requirements
Experience of 2 years in similar engineering positions
Read and understand vacuum system architecture, including mechanical and electrical blueprints; and have a basic understanding of electrical and control systems
A basic understanding of systems/network communications technology – Serial, Ethernet, DeviceNet, Profibus, etc.
Proficient in Microsoft Office and relevant administrative and industry software
Strong communication, Interpersonal and organizational skills
Available for Travel 25%. Experience of 6 years in similar engineering positions
Preferred
Customer Service or Sales Support experience.
Proven Project Management skills.
Application Programming Experience
Education
Bachelor's degree or higher strongly preferred in the area of Electrical Engineering, Physics, or Material Sciences. An equivalent combination of education and aforementioned experience would be considered. Desirable industry experience includes semiconductor wafer fab equipment, vacuum coating and plasma processes, power supplies (DC, AC, and RF), Renewable Energy and induction heating.
Compensation: $89,000 - $130,000. Compensation will be commensurate with experience
TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.###.#### or at ...@us.trumpf.com. This contact information is for accommodation requests only and can not be used to inquire about the status of application.