NHS

Apprentice Admin Assistant


PayCompetitive
LocationNottingham/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9186-25-0658?language=en&page=706&sort=publicationDateDesc

      Job summary

      The post-holder will become fully conversant and competent in providing administrative support within Older People Care Unit, Nottinghamshire Healthcare NHS Trust.

      Training will involve working alongside the administrative staff within the different areas of the department, working under supervision.

      The post-holder will gain a diverse administration experience within Older People Care Unit, supporting a variety of teams.

      The post-holder will be given support and time to complete a Level 3 Business Administrator Apprenticeship.

      Main duties of the job

      To provide general office and administration support services.

      To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc

      Under supervision develop and maintain administrative support systems and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly.

      To record and securely store information relating to confidential matters and enquiries.

      RESPONSIBILITES OF THE POST HOLDER:

      To contribute to the administrative work within the team.

      To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:

      - Business Administrator Level 3 Apprenticeship

      Knowledge-based off the job training will take place during the 18 months of the Apprenticeship. The Apprentice must complete 20% off the job training to be eligible for the Apprenticeship.

      Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

      You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

      About us

      #TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

      We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

      We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

      The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

      The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.

      Details

      Date posted

      29 May 2025

      Pay scheme

      Other

      Salary

      £12,514 a year Per annum

      Contract

      Apprenticeship

      Duration

      18 months

      Working pattern

      Full-time

      Reference number

      186-667-25-MH

      Job locations

      Lings Bar Hospital

      Beckside, Gamston, West Bridgford,

      Nottingham

      NG2 6PR


      Job description

      Job responsibilities

      To provide general office and administration support services.

      To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc

      Under supervision develop and maintain administrative support systems and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly.

      To record and securely store information relating to confidential matters and enquiries.

      RESPONSIBILITES OF THE POST HOLDER:

      To contribute to the administrative work within the team.

      To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:

      - Business Administrator Level 3 Apprenticeship

      Knowledge-based off the job training will take place during the 18 months of the Apprenticeship. The Apprentice must complete 20% off the job training to be eligible for the Apprenticeship.

      Please note that this post does not meet the pay level required for a Skilled worker visa.

      Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

      Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

      Job description

      Job responsibilities

      To provide general office and administration support services.

      To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc

      Under supervision develop and maintain administrative support systems and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly.

      To record and securely store information relating to confidential matters and enquiries.

      RESPONSIBILITES OF THE POST HOLDER:

      To contribute to the administrative work within the team.

      To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:

      - Business Administrator Level 3 Apprenticeship

      Knowledge-based off the job training will take place during the 18 months of the Apprenticeship. The Apprentice must complete 20% off the job training to be eligible for the Apprenticeship.

      Please note that this post does not meet the pay level required for a Skilled worker visa.

      Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

      Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

      Person Specification

      Qualifications

      Essential

      • Good standard of general education to GCSE level (or equivalent) to include GCSE in English and Maths at Grade C/4 or above

      Desirable

      • IT qualification

      Experience

      Essential

      • Keyboard/word processing experience
      • Microsoft office software experience
      • Work Experience

      Desirable

      • Customer Care Experience

      Knowledge

      Essential

      • Good interpersonal and communication skills
      • Written communication skills
      • Good organisational skills and punctual
      • Conscientious with attention to detail
      • Willing to learn and ability to retain information
      • Knowledge of and willingness to display confidentiality

      Values and Behaviours

      Essential

      • All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
      • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
      Person Specification

      Qualifications

      Essential

      • Good standard of general education to GCSE level (or equivalent) to include GCSE in English and Maths at Grade C/4 or above

      Desirable

      • IT qualification

      Experience

      Essential

      • Keyboard/word processing experience
      • Microsoft office software experience
      • Work Experience

      Desirable

      • Customer Care Experience

      Knowledge

      Essential

      • Good interpersonal and communication skills
      • Written communication skills
      • Good organisational skills and punctual
      • Conscientious with attention to detail
      • Willing to learn and ability to retain information
      • Knowledge of and willingness to display confidentiality

      Values and Behaviours

      Essential

      • All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
      • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Nottinghamshire Healthcare NHS Foundation Trust

      Address

      Lings Bar Hospital

      Beckside, Gamston, West Bridgford,

      Nottingham

      NG2 6PR


      Employer's website

      https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Nottinghamshire Healthcare NHS Foundation Trust

      Address

      Lings Bar Hospital

      Beckside, Gamston, West Bridgford,

      Nottingham

      NG2 6PR


      Employer's website

      https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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