NHS

Apprentice Administrator Assistant


PayCompetitive
LocationNorth Walsham/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: A5005-25-0000?language=en&page=34&sort=publicationDateDesc

      Job summary

      An exciting opportunity to join Birchwood Medical Practice as an Apprentice Admin Assistant. The successful applicant will undertake a wide variety of administrative duties to assist in the smooth running of the surgery and prepare them for future employment.

      Main duties of the job

      To provide general administrative support for the Practice, including the following:

      • Support the Nursing team with adminsitrative tasks
      • Scanning incoming mail, circulating as appropiate and adding information to patient records
      • Maintaining the filing and administrative systems
      • Producing patient letters
      • Support the rest of the adminstration team

      About us

      Dr Gair & Partners, operating as Birchwood Medical Practice, is a 5-doctor dispensing practice providing care to approximately 12000 patients in and around North Walsham.

      The partners and staff have a shared belief in the delivery of high quality, traditional personal family healthcare. Patient's interests are kept very much to the fore and there is a strong commitment to develop patient services. To promote a multi-disciplinary team approach, we share our premises with other providers including local community services.

      Details

      Date posted

      11 July 2025

      Pay scheme

      Other

      Salary

      Depending on experience £7.55-£12.21 depending on age and experience

      Contract

      Apprenticeship

      Duration

      18 months

      Working pattern

      Full-time

      Reference number

      A5005-25-0000

      Job locations

      Birchwood Medical Practice

      Park Lane

      North Walsham

      Norfolk

      NR28 0BQ


      Job description

      Job responsibilities

      The successful applicant will be required to work as a key member of our staff on a variety of administrative tasks. The role will require the ability to work in a team but also to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all administration (non-managerial) of a surgery. Duties will include:

      To provide general administrative support for the Practice, including the following:

      • Support the Nursing team with administrative tasks
      • Scanning incoming mail, circulating as appropriate and adding information to patient records
      • Maintaining the filing and administrative systems
      • Producing patient letters
      • Support the rest of the administration team

      To provide a courteous and efficient reception service to patients, carers and visitors within the Practice ensuring:

      • Patients access the primary care services they require in a timely fashion.
      • Visitors sign in and out and the member of staff they are seeing are advised of their arrival.
      • Queries are answered or passed to an appropriate member of staff in a timely fashion.

      To provide general assistance and administration to the Practice clinical and leadership teams, including.

      • Accurately updating patient records using System-One.
      • Taking action as requested by Doctors and the nursing team.
      • Phoning patients to arrange/rearrange appointments and/or confirm test results.
      • Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication

      And any other tasks/duties as requested by the Partners, Manager Team or Reception Team Leader.

      Job description

      Job responsibilities

      The successful applicant will be required to work as a key member of our staff on a variety of administrative tasks. The role will require the ability to work in a team but also to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all administration (non-managerial) of a surgery. Duties will include:

      To provide general administrative support for the Practice, including the following:

      • Support the Nursing team with administrative tasks
      • Scanning incoming mail, circulating as appropriate and adding information to patient records
      • Maintaining the filing and administrative systems
      • Producing patient letters
      • Support the rest of the administration team

      To provide a courteous and efficient reception service to patients, carers and visitors within the Practice ensuring:

      • Patients access the primary care services they require in a timely fashion.
      • Visitors sign in and out and the member of staff they are seeing are advised of their arrival.
      • Queries are answered or passed to an appropriate member of staff in a timely fashion.

      To provide general assistance and administration to the Practice clinical and leadership teams, including.

      • Accurately updating patient records using System-One.
      • Taking action as requested by Doctors and the nursing team.
      • Phoning patients to arrange/rearrange appointments and/or confirm test results.
      • Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication

      And any other tasks/duties as requested by the Partners, Manager Team or Reception Team Leader.

      Person Specification

      Qualifications

      Essential

      • Good general standard of education Mathematics and English qualifications GCSE grade C or above OR predicted English GCSE grade C or above OR equivalent
      • Must be willing to undertake and successfully complete minimum Level 3 Apprenticeship within the 18-month contract of employment
      Person Specification

      Qualifications

      Essential

      • Good general standard of education Mathematics and English qualifications GCSE grade C or above OR predicted English GCSE grade C or above OR equivalent
      • Must be willing to undertake and successfully complete minimum Level 3 Apprenticeship within the 18-month contract of employment

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Birchwood Medical Practice

      Address

      Birchwood Medical Practice

      Park Lane

      North Walsham

      Norfolk

      NR28 0BQ


      Employer's website

      https://birchwoodsurgery.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Birchwood Medical Practice

      Address

      Birchwood Medical Practice

      Park Lane

      North Walsham

      Norfolk

      NR28 0BQ


      Employer's website

      https://birchwoodsurgery.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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