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Job Description
- Req#: C9165-25-03-100?language=en&page=406&sort=publicationDateDesc
- Good standard of GCSE or equivalent level education including English Grade 4 (C), or equivalent (e.g. National Adult Certificate Level 2 Literacy) and Mathematics Grade 4 (C) or equivalent (e.g. National Adult Certificate Level 1 Numeracy)
- Willingness to undertake NVQ Level 2 in Customer Service or NVQ Level 3 in Business Administration
- ECDL or equivalent IT qualification/experience
- Experience of working with members of the public, including dealing with difficult customers
- Experience of working in a healthcare environment and/or patient care
- Knowledge and understanding of the standard range of Microsoft Office Programmes
- A good understanding of the requirement to respect privacy and maintain confidentiality, acting appropriately and professionally when dealing with any sensitive information
- Knowledge of general office duties
- Good standard of GCSE or equivalent level education including English Grade 4 (C), or equivalent (e.g. National Adult Certificate Level 2 Literacy) and Mathematics Grade 4 (C) or equivalent (e.g. National Adult Certificate Level 1 Numeracy)
- Willingness to undertake NVQ Level 2 in Customer Service or NVQ Level 3 in Business Administration
- ECDL or equivalent IT qualification/experience
- Experience of working with members of the public, including dealing with difficult customers
- Experience of working in a healthcare environment and/or patient care
- Knowledge and understanding of the standard range of Microsoft Office Programmes
- A good understanding of the requirement to respect privacy and maintain confidentiality, acting appropriately and professionally when dealing with any sensitive information
- Knowledge of general office duties
Job summary
Apprenticeship - 15 month fixed term contract.
We have an exciting opportunity to offer an Apprenticeship whereby you will be fully supported to develop your skills. The role will be to provide efficient and effective administrative duties to the Medical Imaging and Community Diagnostics team at Rotherham NHS Foundation Trust.
Our Apprentices gain the technical knowledge, practical experience, wider skills and behaviours they need for their future job roles, providing opportunities to develop and progress whilst gaining a variety of transferrable skills, learning job specific skills and more.
You will need at least two GCSEs at grade 4 (C), including English Language. If you do not have GCSE Maths at grade 4 (C), you will complete Level 2 Functional Skills. During your apprenticeship you will have the full support of your line manager and colleagues alongside the support of your college mentor/assessor.
You must meet the eligibility and enrolment criteria and be able to provide certification of your qualifications.
To meet the shortlisting criteria for this role, you must have been a UK resident for the past 3 years to be eligible for the funding.
Candidates must not hold previous Level 2 or above Apprenticeship in Business and Administration and must not hold Level 4 or above qualification (degree, HNC, HND, Foundation degree etc.)
Main duties of the job
Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner. Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary. Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner. Participate in team and Trust meetings as requested.
Interviews to take place 27th May 2025
About us
The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham
As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall
But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making
All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence
Certificates of Sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 roles are no longer eligible for sponsorship
From the 09 April 2025 we cannot sponsor band 3 entry level roles
Date posted
29 April 2025
Pay scheme
Other
Salary
£14,722.50 a year Per annum, pro rata
Contract
Fixed term
Duration
15 months
Working pattern
Full-time
Reference number
C9165-25-03-100
Job locations
The Rotherham Nhs Foundation Trust
Moorgate Road
Rotherham
South Yorkshire
S60 2UD
The Park Rehabilitation Centre
Badsley Moor Lane
Rotherham
South Yorkshire
S65 2QL
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for full details of the role and responsibilities.
Job responsibilities
Please see the attached Job Description and Person Specification for full details of the role and responsibilities.
Person Specification
Qualifications
Essential
Desirable
Experience
Desirable
Knowledge
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Desirable
Knowledge
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Rotherham NHS Foundation Trust
Address
The Rotherham Nhs Foundation Trust
Moorgate Road
Rotherham
South Yorkshire
S60 2UD
Employer's website
https://www.therotherhamft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Rotherham NHS Foundation Trust
Address
The Rotherham Nhs Foundation Trust
Moorgate Road
Rotherham
South Yorkshire
S60 2UD
Employer's website
https://www.therotherhamft.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.