• Job Description

  Req#: R-165888

  The Opportunity:

  Performs assigned work tasks and may attend scheduled classes and complete related study

  Job description – Technical Support Apprentice (IPS Consumables), Targeted Sales Actions & Datamining

  Job Title: Apprentice – Targeted Sales Actions, Datamining & Technical Support (IPS Consumables)
  

  Job Objectives

  As part of the Technical Support: Support sales performance through the implementation of targeted actions based on the analysis of customer data (datamining) and provide technical support to customers and sales teams on consumable products. The apprentice will help to strengthen the impact of commercial campaigns and improve the relevance of offers to customers.

  Main missions

  - Targeted sales actions & datamining

  • Identify business opportunities from the analysis of customer data (purchases, sectors, history)
  • Segment databases to design specific and personalized campaigns
  • Participate in the implementation and monitoring of commercial actions (emailings, reminders, targeted promotions)
  • Contribute to the drafting of commercial messages adapted to the different types of customers
  • Monitor performance indicators (return rate, conversion rate, etc.) and propose optimizations
  • Monitor purchasing behavior to identify trends or gaps to address

  - Support technique (Internal Product Specialist – Consommables)

  • Provide a first level of technical response on the ranges of consumables (plastic, filtration, glassware, etc.)
  • Technical responses and realization of customer offers and follow-up of offers.

  - Management of commercial offers

  • Track and relaunch customer offers to maximize conversion rate
  • Consolidate feedback from the field to refine future proposals

  - Skills and qualities required

  • Sensitivity for data, appetite for analysis (advanced Excel required)
  • Good ability to structure and use customer files
  • Interest in scientific products and technical environment
  • Organization, rigor, spirit of initiative
  • Interpersonal skills and ability to collaborate with a variety of interlocutors
  • Knowledge of a CRM (Salesforce) or a data visualization tool is a plus

  -Education & profile sought

  • Student in Bac +2 to Bac +4 in analytical marketing, biochemistry, biology, data/CRM or technical sales
  • A first experience in a B2B or scientific environment is appreciated

  - Why join us?

  • A rich and formative position, at the crossroads of commercial analysis and technical support
  • The opportunity to acquire dual data and product skills
  • A caring, experienced and committed team
  • A concrete mission with visibility on the results

  Disclaimer:

  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

  Why Avantor?

  Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
  
  The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
  
  We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

  EEO Statement:

  We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

  If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

  Privacy Policy:

  We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
  

  Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

  3rd Party Non-Solicitation Policy:

  By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

• About the company

  Avantor is a chemicals and materials company headquartered in Radnor, Pennsylvania. Leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries.

Notice