• Job Description

  Req#: 32490351079
  Drive Excellence Across Five Premier South Bay Destinations
  
  Area Director of Operations
  Zislis Group | South Bay, CA
  (Overseeing the operations of Shade Hotel Redondo Beach, Shade Hotel Manhattan Beach, The Strand House, Brewco Social & Rock'n Fish Restaurant-all within a 3-mile radius of each other.)
  
  Our Story
  
  At Zislis Group, we believe in Creating Happiness through authentic connections, genuine warmth, and unwavering attention to every guest and team member. Our five South Bay venues aren't just buildings and menus-they're living, breathing communities where friendships form, careers blossom, and memories are made. With many of our leaders and team members celebrating five, ten, even fifteen years with us, our culture radiates a deep sense of belonging.
  
  The Role You'll Own
  
  This is not a desk job-you'll be in the field, hands-on, guiding every aspect of our operations across hotels and restaurants. You will:
  
  • Guide and Inspire: Lead five unique venues-two boutique hotels and three upscale restaurants-by cultivating great experiences for guests and teammates alike.
  • Shape Strategy: Partner with our owners and leadership team to craft long-term operational plans that honor our "yes" mentality, drive sustainable growth, and elevate every guest interaction.
  • Financial Stewardship: Collaborate closely with each General Manager to oversee overall profitability-ensuring labor and COGS budgets are met or exceeded-and navigate financials in an ever-changing, challenging landscape.
  • Marketing & Promotions: Develop and execute localized marketing, PR, and promotional strategies in conjunction with our Marketing Department to enhance brand visibility and drive revenue growth. You'll coordinate and help run special events and activations at the properties, bringing our culture to life in the community.
  • Nurture Talent: Hire for heart, coach for excellence, and create pathways for personal and professional growth within a community that truly values each individual.
  • Hands-On Leadership: Be visible and active on the property during peak service-welcoming guests, supporting your teams, and reinforcing our standards of friendliness, delight, and promptness.
  • Champion Creativity: Collaborate on menu innovations and local partnerships that reflect our passion for authenticity and community engagement.
  Why You'll Love It Here
  
  • Vibrant Culture: Join a close-knit team with decades of collective tenure-where fun, creativity, and mutual support drive everything we do.
  • "Creating Happiness": You'll embody our purpose and Four Core Qualities (Friendliness, Show, Delight & Promptness) in every guest interaction.
  • Growth & Innovation: Lead strategic initiatives across four distinct, award-winning properties and shape the future of hospitality in the South Bay.
  • Hands-On Leadership: Roll up your sleeves alongside talented restaurant and hotel teams-step in when needed, from peak service shifts to special events.
  Who You Are
  • Proven Multi-Unit Operator: 10+ years of hands-on experience in hotel operations, high-volume restaurant management, and culinary leadership-understanding every department from front-desk to kitchen.
  • Financially Astute: Comfortable managing labor and COGS budgets, interpreting P&L reports, and steering profitability in a dynamic landscape.
  • People Champion: Inspires, develops, and retains top talent through empathy, clear communication, and genuine investment in their growth.
  • Field-Driven Leader: Thrives on walking the floors, tasting the menus, greeting guests, and coaching teams in real time-this is not a desk-bound role.
  • Strategic & Creative: Balances data-driven decision-making with imaginative menu concepts, PR initiatives, and community activations.
  • Tech-Literate: Proficient in Microsoft Office, Google Suite, Toast, Opera, Restaurant 365, Open Table, Paylocity, etc.
  What You'll Receive
  
  • Competitive Compensation: $125,000-$150,000 D.O.E., plus a substantial incentive program.
  • Comprehensive Benefits: 100% paid Medical and dental, vision, 401(k) with match, vacation/sick/holiday pay, employee assistance program, parking, and more.
  • A Thriving Culture: A collaborative, supportive environment where your ideas are heard, you get to be a part of something great, and have fun while doing it.
  
  
  How to Apply
  
  If you're ready to lead with heart, roll up your sleeves in the field, and build a legacy of warmth and operational excellence in the South Bay, we want to meet you.
  
  We review every application and will reach out to you promptly with a response. Please note that we will only move forward in the interview process with candidates who meet all of our criteria.
  
  Zislis Group Inc. dba Zislis Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Zislis Group Inc. dba Zislis Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.
  
  Salary Description
  
  $125,000-$150,000

• About the company

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