• Job Description

  Req#: ARENA001402

  About Us:

  Climate Pledge Arena is the complete redevelopment of an historic landmark, originally built for the 1962 Seattle World's Fair. Sitting at the base of the Space Needle on the Seattle Center campus, the arena is home to the NHL’s Seattle Kraken, WNBA's Seattle Storm, and the world's biggest performers of live music and events. Since opening in October 2021, we have hosted over 400 public events and welcomed over 4 million guests. The arena has been awarded Sports Business Journal’s Sports Facility of the Year and Pollstar’s best new concert venue and is consistently ranked within Pollstar’s top 10 for top grossing arenas worldwide.

  Seattle Arena Company, a division of Oak View Group (OVG), privately developed and now operates Climate Pledge Arena. OVG based in Denver, Colorado is a global leader in facility development, management, hospitality, and sales. Overseeing hundreds of venues across the globe including: UBS Arena in Belmont Park, NY, Moody Center in Austin, TX, Acrisure Arena in Greater Palm Springs, CA, Co-op Live in Manchester, UK, OVG is a positive disruption in the sports, live entertainment and hospitality industry.

  Climate Pledge Arena is named after The Climate Pledge, an initiative founded by Amazon and Global Optimism asking global corporations to become net zero carbon by 2040. We have one of the most progressive sustainability programs of any arena our size, including being the first and only arena in the world to achieve the International Future Living Institute’s first Zero Carbon Certification.

  Position Summary:

  The Arena Coordinator is responsible for performing a variety of administrative support tasks within the Climate Pledge Arena administrative office to support daily operations. Primary duties include being the voice behind the Arena switchboard, transferring guest phone calls to various employees and departments, and greeting visitors when they arrive for meetings in the administrative office. To be successful in this role, the ideal candidate will exhibit a welcoming demeanor, strong interpersonal skills, a can-do attitude, and ability to think on the fly.

  Essential Duties & Responsibilities:

  • Welcome, direct and provide hospitality to guests, visitors, investors, and business associates at the main reception desk of the Climate Pledge Arena Administrative Office.
  • Respond to and resolve administrative inquiries and questions.
  • Answer & triage phone calls that come through the Reception Desk phone line
  • Support Arena GM, Director of Arena Administration, and the People and Culture team in employee engagement initiatives and events.
    
  • Coordinate and schedule meetings for the Executive Office team as necessary.
  • Manage procurement of office supplies and departmental needs, ensuring budget compliance.
  • Order and maintain inventory related to the Administrative Office, such as snacks, beverages, coffee, etc.
  • Oversee scheduling, tidiness, stocking, and overall readiness of reception area, conference room(s), kitchen, office supply closets, and storage area utilized by multiple departments.
  • Assist the People and Culture team with recruiting and onboarding, and other employee events.
  • Maintain a strong understanding of the various full-time and part-time roles within the organization – both filled and actively hiring.
  • Perform other related duties and projects as assigned.

  Required Experience & Qualifications:

  • Strong verbal and written communication skills, with an expert ability to present and discuss new ideas and concepts.
  • Proactive cross-organizational collaborator with excellent customer service skills.
  • Have a positive, can-do attitude, and the ability to work both independently and as part of a team, helping out with various tasks as required.
  • Must be adaptable with the ability to work under pressure to meet deadlines.
  • Extremely organized and detail oriented, resourceful, quick learner and able to handle multiple projects simultaneously.
  • A high degree of discretion, personal integrity and consistently put the interests of the organization first.
  • Exceptional experience in leading, motivating and developing employees
  • Be forward thinking with the ability to anticipate the needs of others.

  Preferred Experience & Qualifications:

  • Associate’s or bachelor’s degree in a related field – strongly preferred, not required.
  • Prior experience as a receptionist or office coordinator in a related field – highly desirable.
  • Experience with large-scale events in a stadium or concert setting of a similar size (18,000 seats) – highly desirable.
  • Someone who is passionate about Seattle and the region and what the venue brings to the area as a vital cog in the sports and entertainment industry.

  Working Conditions:

  • Minimal Travel (
  • Typical Monday – Friday, 8am-5pm schedule, unless otherwise arranged. Occasionally may be asked to work a flexible schedule inclusive of weekends, nights and holidays.
  • Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building including inclines and stairs.

  Compensation:

  • In accordance with the Washington State Equal Pay and Opportunity Act, the expected base pay range for this position is $20.00-$30.00/ hour. Actual base pay will depend on the employee’s experience and other job-related factors permitted by law.
  • This role is classified as full-time, non-exempt.

  Benefits & Perks:

  • 100% Company-paid medical, dental, and vision insurance, including premiums for eligible dependents enrolled in the plans
  • 100% Company-paid life insurance and short- & long-term disability insurance
  • 401k (pre-tax and Roth) with Company match up to 4%
  • Kraken ticket stipend and employee only pre-sale opportunities to non-Kraken events
  • Annual wellness stipend for mental & physical health
  • 10 vacation days, 3 personal holidays, and accrued sick time
  • Minimum 10 paid holidays per year
  • Paid parental leave
  • Company-paid Orca, local transit card
  • Complimentary Arena garage parking offered. Corporate office located at Climate Pledge Arena.
  • Employee meal perks
  • Company-paid employee assistance program and Headspace subscription
  • Company-wide recognition platform
  • Flexible spending accounts and voluntary accident, critical illness, and hospital indemnity insurance available
  • Discounts at the Kraken Team Stores, Kraken Community Iceplex, 32 Bar & Grill, and other partners

  Our Commitment to Diversity, Equity, and Inclusion in Hiring:

  Climate Pledge Arena aspires to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don’t meet every job requirement listed—or if you haven’t worked in the industry or are still learning about the industry—we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is ‘Make Us Better’ and we recognize diversity, equity and inclusion as a critical business strategy.

  If you’d like to request an accommodation in the application or interview process, please let us know by emailing: jobs@climatepledgearena.com .

  Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws.

• About the company

  Climate Pledge Arena is a multi-purpose arena in Seattle, Washington, United States.

Notice