• Job Description

  Req#: R500423
  Work Flexibility: Remote

  Who we want want:

  • Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
  • Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

  What you will do:

  This individual will serve as ASC customer single point of contact for finance needs with primary goal to repair and establish positive customer relationships and improve financial health. This individual will manage their own ASC AR portfolio.

  • Manage ASC accounts receivable portfolio. Responsibilities include analyzing, identifying, resolving, and communicating all ASC outstanding balances.
  • Establish favorable relationships with ASC customers to positively resolve outstanding balances and improve transactional efficiency.
  • Construct and present reconciled ASC Statements.
  • Communicate all uncollectible balances to manager.
  • Participate in projects designed to improve cross-divisional accounts receivable/ASC processes and tools.
  • Research payments for accurate reporting and provide corrections when applicable.
  • Create and update SOPs for effective management of complex accounts and communicate any changes to the Team.
  • Assist in training other users on ERP system changes related to Accounts Receivable and ASC Customers.
  • Continuously review internal processes and technology to identify improvement opportunities and develop implementable strategies targeted to improve effectiveness and efficiency.
  • Manage relationships with peers in internal client organizations (Contracting, Customer Intelligence, etc.)

  What you need:

  • Bachelor’s degree in Business, Business Administration, Accounting, Finance, Economics, or will consider an additional 6 years’ work experience in lieu of a bachelor’s degree.
  • Internal Stryker experience/cross-divisional ERP knowledge preferred.
  • Previous demonstrated experience interacting with customers supporting complex initiatives.
  • Strong working knowledge of Accounts Receivable/ASC principals and appropriate application.
  • Train the Trainer – Ability to learn more complex cross-divisional process and share with counterparts.
  • Ability to handle ambiguous situations and think strategically about improving finance functions.

  Travel Percentage: None

  Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

  Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

• About the company

  Stryker Corporation is an American multinational medical technologies firm based in Kalamazoo, Michigan.

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