• Job Description

  Req#: 0cf9e05e144599e342541462a833f535
  Job Post has been updated successfully

  Job Share

  Recipient Email

  Share Cancel

  Job Description

  • Share
  • Share

    • Email
    • Facebook
    • Twitter
    • Linkedin
  • Print

  Aspect Dialer Engineer

  [Plano, 75093], Texas - United States | Posted - 01/31/19

  Apply Easy Apply

  Overview

  Hi,

  Hope you are doing well.

  Please respond me if you are comfortable for this position ASAP.

  Position: Aspect Dialer Engineer

  Location: Plano, TX

  Duration: 12+ Months

  Requirement ID : 6014313

  Client: TCS/JPMC

  Job Description :

  Aspect Dialer

  Required/Primary Skills and Experience
  3-7years of experience with Aspect ALM / Aspect Unified IP 7.3
  Required :
  Hands on experience Aspect ALM / Aspect Unified IP 7.3 and SQL server
  Real-time monitoring of campaigns, dialer agents, calling list penetration, and statistics to ensure agents are fully utilized & dialing plans
  In-Depth knowledge on Aspect applications administration, developing Installing,upgradation,Configuration and Management
  Proficient knowledge on running the SQL queries, Creating Stored Procedure and View on SQL Server
  Working knowledge on Unix Shell scripting and windows scripting
  Working knowledge on Unified command & control administation, ALM, UCC-RTR and Quality Management
  Experience on Troubleshooting the application issues on ACD,AOD,M3, IVR Alert, TA circuits, Gateways
  Performing the mechanics required to maximize production within the dialing platforms such as changing the campaign dialing levels based on agent and inbound call activity.
  Real-time monitoring of campaigns, dialer agents, calling list penetration, and statistics to ensure agents are fully utilized & dialing plans are executed successfully.
  3 to 5 OS – Unix, Linux and Wintel Power User
  5 years of Aspect UIP, Aspect ALM, basic dialer operations and architecture supporting both inbound and outbound
  1 to 3 years with base knowledge Sybase, Oracle, Sequel build data query, scripting,
  3 to 5 years Telephony, Networking, SIP, VoIP and TDM is required

  --

  Thanks and Regards:

  Vineet Kumar

  United Software Group Inc.

  565 Metro Place South. Suite # 110

  Dublin, OH 43017

  Phone: 614-495-9222 Ext. 652

  Fax: 1-866-764-1148

  vineet.k@usgrpinc.com

  Skype: krvineet05

  https://in.linkedin.com/in/vineetkumar1993

  www.usgrpinc.com

  USG is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.

  ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

  To unsubscribe from this mailing, please reply to this email with the word UNSUBSCRIBE in the subject line, or click here.

  eye

• About the company

  United Software Group, Inc. (USG) is a Global Information Technology Consulting Company established in the year 2002 with its Headquarters in Columbus-Ohio, USA. USG is operating a business in 6 countries USA, Mexico, Canada, UK, Ireland and India. USG is a Minority Owned Enterprise (MBE) offering IT consulting, Talent Management and Staff Augmentation Solutions to its Clients. USG is recognized by INC5000 as Americas Fastest-Growing Private Companies and is honored with A+ rating by BBB as a mark of a trustworthy customer-oriented organization. USG’s services are based on requirements specified by operational business users from different industries such as Banking & Financial, Consumer Good and Distribution, Telecommunication, Insurance, Engineering, Healthcare, Life Sciences, Retail, Manufacturing and Automotive.

Notice