• Job Description

  Req#: 3690966
  Performs a variety of administrative, general accounting and technical tasks related to the efficient operation of the Hampton Coliseum and Hampton Arts Box Offices. Provides daily supervision to a staff of full-time and part-time personnel. Assumes full responsibility of the box office operation in the Box Office Manager's absence.Works closely with promoters to set up ticketing for their events and establishes good working relationships with them.
  
  Builds, maintains, and processes events in the computerized ticketing system for advance and event day ticket sales including walkup, mail order and phone sales.
  
  Prepares house scales (scales of ticket prices) for Coliseum and Hampton Arts shows, events, and attractions.
  
  Prepares daily Box Office sales reports; balances accounts and ledgers posted by event and accounts for all revenue from ticket sales, concession sales, parking sales, and miscellaneous income developed by the Coliseum and Hampton Arts.
  
  Performs general accounting duties.
  
  Prepares a variety of daily, monthly, and yearly financial reports.
  
  Responsible for ordering cash and managing the Change Fund.
  
  Schedules staff according to event schedule and prepares weekly payroll.
  
  Manages events and settles with the promoter.
  
  Assists the Box Office Manager with hiring, training, utilization and evaluation of Box Office personnel.
  
  Demonstrates regular and punctual attendance.
  
  Performs related duties as required. Graduation from college with a Bachelor's degree in Business Administration, Accounting, Finance, or closely related field or equivalent work experience preferred. A Minimum of one (1) year of management experience required; supervisory experience in an arena, theatre, or stadium box office operation preferred.
  
  Requires knowledge of the principles, practices, and procedures of bookkeeping, ticket control, and financial management; knowledge of general office principles, practices and procedures; knowledge and experience in the management of personnel. Requires, proficient in the use of a personal computer; knowledge of a variety of software to include Microsoft Office, Ticketmaster and AutoCAD. Must be able to communicate effectively both orally and in writing; must be able to foster and maintain effective working relationships with diverse populations. A combination of experience and education which qualifies the applicant may be considered in lieu of the more specific requirements above.
  
  Must be eligible to be bonded. Must successfully complete and be certified in Techniques for Effective Alcohol Management (TEAM) training (offered free of charge by Hampton Coliseum to all qualified staff) within six months of hire. Must possess a valid motor vehicle operator’s license and must have and maintain a satisfactory driver’s record based on the City of Hampton’s criteria. Must successfully complete criminal background check related to this position.Performs duties under the limited supervision of the Box Office Manager. Requires a considerable amount of independent responsibility and the exercise of independent judgment in making administrative decisions. Daily contact with the business community, promoters, the City Finance Department and the general public. Duties frequently performed outside of regular working hours (evenings, weekends, and holidays). This is an exempt position.

• About the company

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