Description

Title

Assistant Director

Department

Workforce Development

Site/Location

Mill Brook Community Center, 201 St. Ann’s Ave, Bronx, NY

FLSA-Classification

Exempt

Reports to

Director

Program

Jobs Plus

Date

Immediate

Salary

$68,000

Summary

East Side House (ESH), founded in 1891, is a 501(c) (3) organization that has served the South Bronx since 1963. The organization is dedicated to the community and focused on providing resources and opportunities. East Side House has identified that education is the foundation for economic improvement. Our youth education and technology programs teach skills to allow students and clients to become more self-sufficient and independent. As a community resource, the organization also provides services to families and a growing senior population. In 2020 the organization began food distribution as an additional way to provide economic support to the community we serve.

Jobs-Plus is a proven, place-based employment program designed to increase the earnings and employment of working-age residents in designated public housing developments or a cluster of developments. Jobs-Plus - Mill Brook Houses, is operated by East Side House Settlement and based in the Mott Haven neighborhood of the South Bronx. It offers workforce development, financial empowerment services and community building programming to over 3000 residents. With a recent 3-year contract renewal, Jobs-Plus is looking to expand on the services provided to residents since 2013. This expansion will include heightened focus on training and education as well as career advancement services.

The Assistant Director will work closely under the supervision of the Director. The Assistant Director will oversee and manage education and training opportunities, workforce development, and career advancement services.

A successful candidate will display the following characteristics:

• Commitment to mission and goals of East Side House Settlement and Jobs-Plus.
• Strong leadership skills and interpersonal skills.
• Ability to implement and manage short-term and long-term goals with JP staff.
• Flexibility and creativity to navigate program changes based on community needs.
• Skills necessary to interpret and translate contractual goals.
• Evaluate and report on program success (qualitative and quantitative) to funders
• Maintain strong relationship with all stakeholders, including organization leadership, funders, community leaders, etc.

Primary Functions

Under the direct supervision of the Director, the Assistant Director, will manage the performance-based contract and ensure program success in three key areas: Education Services, Employment Services, and Career Services.

• Manage overall day-to-day operations; supervise staff; design and oversee outreach and marketing strategy; report on progress towards program performance; act as Management Information System (MIS) liaison, both for HRA systems and for Jobs Plus database; Organize and roll-out new 3-year program services to support and promote the Jobs-Plus in the Mott Haven community.
• Prepare weekly, monthly and program reports for staff, executive leadership, and funder.
• Overall management and supervision of 10-12 staff members, direct supervision of 2-3 Managers.
• Coordinate and communication with sub-contractors, NYCHA administration and community leaders.
• Assist in development and implementation of Professional Development trainings and in-services.
• Assist with facilitating inter-agency and inter-program communication, represent agency at community and funder meetings.
• Employment/Retention, in collaboration with Employment Coordinator:
  • Ensuring monthly events aimed at recruitment, pre-employment workshops and post-employment workshops take place
  • Monitor the entry of job placements and retention milestones in PACS in line with monthly/quarterly goals
  • Monitor reports submitted by Career Development Specialists to ensure alignment with what is reported for placement in PACS
  • Facilitation of communication between Career Development Specialists and departments for the purposes of retention, staff meeting updates, hot jobs etc
• Mental Health, in collaboration with the Clinical and Wellness Coordinator:
  • Ensuring monthly events aimed at mental health take place monthly
  • Ensuring that meetings/trainings attended by Clinical and Wellness Coordinator (CWC) during funder technical assistance period are followed up on, and ensuring any new information received by CWC from HRA (resources, systems updates, etc) are shared with staff as indicated in CWC job description.
  • Membership mental health screenings are uploaded to funder database and followed up by CWC with relevant case note tracking
• Education, in collaboration with Education Specialist:
  • Oversee the planning, creation, and coordination Jobs Plus education, training and certification programs onsite, including GED classes and certification based trainings
  • Supervise the input of all participant documentation and outcomes data as related to program goals.
  • Oversee collaborative efforts towards achieving three-year contract goal of 100 education/training milestones
  • Ensuring monthly events occur that are aimed at increasing financial outcomes and support for work opportunities to residents.
  • Monitoring rejected financial outcomes in funder database to ensure they are resolved before end of month/end of quarter
• Membership:
  • Overseeing outreach and enrollment efforts and scheduling for Mitchel and Mott Haven
  • Ensuring a process to ensure all new members are invited to ongoing and consistent Orientations
  • Ensuring all key pieces of the membership process are taking place for audit purposes
  • Completion of membership packet: Membership Application and associated documents, including Job Readiness Evaluation, Career Plans and Mental Health Screening as mandated for audit purposes; Initial case notes are entered

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Expected Work Schedule

This role is a full-time position expected to generally work Monday through Friday, 9 a.m. to 5 p.m. and rotation of first Saturday of every month (10-3PM). Workdays/hours subject to change based on ESH's needs.

Required Clearances

COVID Vaccine – As a recipient of Federal, State, and local funds, all staff are expected to be fully vaccinated or able to obtain vaccination before their start date

Supervisory Responsibility

This role has supervisory responsibilities.

Work Environment

Professional/Business casual. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Travel

Minimal expected for this position.

Physical Demands

The physical demands described here represent those that an employee must meet to successfully perform this job's essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. This role is generally a sedentary role; however, some sorting/filing is required. Requirements include the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Reasonable accommodations that allow a candidate to meet the requirements of the position will be considered.

To Apply

To be considered for a position with East Side House, visit our website: https://www.eastsidehouse.org/careers/

We are an Equal Opportunity Employer

AAP/EEO Statement

ESH encourages people with disabilities, minorities, veterans, and women to apply. Applicants and employees will not be discriminated against based on any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Qualifications

Required Skills/Experience

• Bachelor’s Degree and minimum of 5 years’ experience in similar position
• Excellent verbal and written communication skills
• Ability to work with a culturally diverse population
• Strong verbal and written communication skills, presentation and leadership skills. Demonstrated initiative, creativity, flexibility and follow-through
• Excellent analytical skills
• Strong computer skills and technological experience including Microsoft Office (Word, Teams, etc.) Google Suite (Google Classroom, Docs, and Sheets) and similar programs

Competencies

• Problem Solving/ Analysis
• Communication Proficiency
• Customer Service
• Public/Community Relations
• Teamwork Orientation