Southern New Hampshire University
Assistant Director of Military Education Benefits
This job is now closed
Job Description
- Req#: R0012145
- You will lead important projects to optimize the military student experience processing military benefits.
- You will oversee and maintain the Enrollment Manager Education Platform Portal for reporting student enrollment.
- You will build a partnership and communicate with representatives of the Department of Veterans Affairs (VA) and the State Approving Agency (SAA).
- You will assist with VA Compliance Surveys, audits, catalog approvals, and VA reporting requirements.
- You will oversee training modules for new team members and Compass Learning.
- You will collaborate within the team to improve and design all daily practices.
- You will guide excellence in service through ongoing department support and collaboration.
- You will establish, maintain, and advance quality assurance for military benefit processing.
- You will represent the Military Benefit Team in department and university projects to enhance the student experience.
- You will develop your own leadership skills through coaching, goal setting and performance management.
- You will provide direct, open, and honest feedback to promote engagement, collaboration, and communication to achieve success.
- You will perform other related responsibilities to support Military Benefits, Student Financial Services, and University goals.
- A Bachelor’s degree.
- Three years of experience in military benefit processing including Enrollment Manager to ensure compliance with regulatory requirements.
- Oral and written skills.
- A thoughtful mindset to promote and advance daily operations and practice.
- Experience managing a team.
- Flexibility to work outside of normal business hours.
High-quality, low-deductible medical insurance
Low to no-cost dental and vision plans
5 weeks of paid time off (plus almost a dozen paid holidays)
Employer-funded retirement
Free tuition program
Parental leave
Mental health and wellbeing resources
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.
Make an impact — from near or far
At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.
We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.
The opportunity
The Assistant Director of Military Education Benefits – Veterans Affairs Processing, will oversee the responsibilities related to the enrollment reporting in Enrollment Manager for Chapters 30, 33, 35 and 1606 for the online and campus student population of SNHU. The Assistant Director will engage and collaborate with the department and university partners to achieve solutions to improve the military student experience. The Assistant Director will also provide management and oversight of military benefit education specialists adhering to SNHU’s core values and is dedicated to meeting the requirements of the University’s needs, mission. Oversight is within the daily operations involved in the student experience.
This is a remote friendly position (#LI-Remote) and you will report to the Director of Military Education Benefits.
In this Role You'll Get To:
What we're Looking For:
We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.
Exceptional benefits (because you’re exceptional)
You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:
About the company
At SNHU, we put our mission to work — and it makes for much more than your typical 9 to 5. In fact, it’s one of many reasons we’ve been voted one of The Chronicle of Higher Education’s best colleges to work for every year since its inception. We’re proud to hold that title, because it shows that even as we grow, we’re still committed to creating opportunities – both for our learners and our employees. From online faculty and staff positions to work study opportunities for campus learners, we offer a supportive space to start or continue a career in higher education.