American Family Insurance
Associate Claims Customer Care Center Representative
This job is now closed
Job Description
- Req#: R33449
Employer Industry: Insurance Company
Why consider this job opportunity:
- Salary up to $23.00/hour
- Comprehensive medical, dental, vision, and wellbeing benefits
- Competitive 401(k) contribution and pension plan
- Student loan repayment program and paid-family leave available
- Opportunities for career advancement and growth within the company
- Primarily home-based role with minimal travel requirements
What to Expect (Job Responsibilities):
- Review and apply coverage, assign services, interpret estimates, and adjuster notes
- Handle interactions via inbound calls, outbound calls, and digitally
- Provide exceptional customer service to internal/external customers and partners
- Utilize claim systems and other applications necessary to complete job tasks
- Work in a call center environment, spending 90% of the day on the phone with customers
What is Required (Qualifications):
- Demonstrated experience providing customer-oriented solutions or support
- Must be located proximate to specific office locations
- Availability for the shift from 10:40 am until 7:05 pm, local time
- Work involves sitting/standing
- Space free from distractions while working at home
How to Stand Out (Preferred Qualifications):
- Passion for the industry and what the company does
- Additional relevant life and professional experience beyond listed requirements
#InsuranceIndustry #CustomerService #CareerGrowth #RemoteWorkOpportunity #CompetitivePay
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
American Family Insurance, also abbreviated as AmFam, is an American private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and re...
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